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Team Member Performance at the One-Stop Integrated Administration System: Motivation, Discipline, and Leadership Rahmat Rahmat; Ahmad Juwaini; Azis Firdaus
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.7094

Abstract

This study examines the influence of work motivation, work discipline, and leadership on team member performance at the Bogor Regency SAMSAT Office. A quantitative causal-associative approach was employed using a census of 102 employees. Data were collected through questionnaires, observations, and interviews, and analyzed using SPSS version 27 through correlation and multiple regression analysis. The findings reveal that work motivation, work discipline, and leadership positively and significantly affect team member performance, both partially and simultaneously. Work discipline was identified as the most dominant factor influencing performance. The regression model explains 51.9% of the variance in team member performance. These findings imply that improving employee performance in public sector organizations requires stronger discipline systems supported by effective leadership and sustained motivation. Future studies are recommended to include additional variables and broader institutional contexts.
Employee Performance in Public Service: Effects of Leadership, Work Environment, and Motivation Yuyun Sri Rahayu; Popy Novita Pasaribu; Azis Firdaus
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7456

Abstract

This study aims to analyze the influence of leadership style, work environment, and work motivation on employee performance at the Department of Population and Civil Registration of Bogor Regency and to examine differences between civil servants (ASN) and non-civil servants (non-ASN). This research contributes to the understanding of factors affecting employee performance within public sector organizations. A quantitative approach with an associative-causal and cross-sectional design was employed. Data were collected from employees through questionnaires, supported by observation and interviews, and analyzed using descriptive and inferential statistical techniques. The findings indicate that leadership style, work environment, and work motivation positively influence employee performance, both individually and collectively. Among these factors, the work environment was identified as the most influential determinant of employee performance. The study also reveals variations in the influence of these factors between ASN and Non-ASN employees, reflecting differences in organizational and employment characteristics. These findings highlight the importance of creating a supportive work environment, implementing effective leadership practices, and fostering employee motivation to enhance organizational performance and public service quality. The study provides practical implications for public sector managers in designing strategies to improve employee performance and organizational effectiveness.