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Madrasah Principal’s Strategies in Managing Conflict in Islamic Educational Institutions: A Case Study of MAS Al Washliyah, Pakam Village Farihin Abdillah Fattah; Mesiono Mesiono; Makmur Sukri
Journal of General Education and Humanities Vol. 5 No. 1 (2026): February
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/gehu.v5i1.861

Abstract

This study aims to analyze the dynamics of internal conflicts and the conflict-management strategies implemented by the Principal of MAS Al Washliyah Desa Pakam, Medang Deras District, Batu Bara Regency. Internal conflicts were found to occur repeatedly within the madrasah and involved various organizational components, including subject teachers, administrative staff, homeroom teachers, and guidance and counseling (BK) teachers. Using a qualitative approach, data were collected through observations, interviews, and documentation. The findings reveal that conflicts stem from weak interdepartmental communication, imbalanced workloads, differing perceptions of roles and responsibilities, and the absence of systematic internal coordination. The principal employs dialogic, collaborative, and democratic approaches to conflict resolution through deliberative forums, direct supervision, and rapid communication via digital media. These strategies are reinforced by Islamic values such as syura (consultation), ethical communication, and mutual respect, which enhance the effectiveness of conflict management. The study concludes that inclusive, participatory, and communicative leadership plays a critical role in maintaining organizational stability, strengthening professional relationships, and preventing persistent conflicts. Therefore, systematic improvements in the madrasah’s governance are necessary to support the creation of a harmonious and productive educational environment.
Strategies for Implementing Human Resource Ethics to Create a Harmonious School Climate at Madrasah Tsanawiyah Mesiono Mesiono; Toninasution Toninasution; Fatimah Nayla Zaskia Siregar; Muhammad Amada; Febriani Rambe; Salisa Afany; Sultan Kemala Agung Lubis; Rieke Widyas Putri; Sabila Aghnia Fawwaz; Ahmad Fauzan Shidiq Nasution
Edusoshum : Journal of Islamic Education and Social Humanities Vol. 6 No. 2 (2026)
Publisher : Ikatan Cendikiawan Ilmu Pendidikan Islam (ICIPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52366/edusoshum.v6i2.539

Abstract

This study aims to analyze the implementation of human resource (HR) ethics and the strategies employed to create a harmonious school climate at Madrasah Tsanawiyah Negeri (MTsN) 2 Medan. This research used a descriptive qualitative approach with a field research design. Data were collected through observation, in-depth interviews, and documentation involving the principal, vice principal, teachers, educational staff, and students as research informants. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, consisting of data reduction, data display, and conclusion drawing and verification. The validity of the data was ensured through source, technique, and time triangulation. The findings indicate that the implementation of HR ethics at MTsN 2 Medan has been carried out effectively and is reflected in values such as discipline, responsibility, honesty, professionalism, cooperation, and mutual respect among all members of the school community. The strategies implemented include exemplary leadership by the principal, the integration of ethical values into school culture, the strengthening of open and effective communication, the enforcement of discipline, and the continuous development of human resource professionalism. Supporting factors include strong leadership, a religious school culture, harmonious communication, and the competence of teachers and educational staff. Meanwhile, inhibiting factors include differences in individual characteristics, uneven levels of discipline, limited coordination time, and challenges related to technological adaptation. The study concludes that the consistent implementation of HR ethics contributes significantly to the creation of a harmonious school climate characterized by positive working relationships, effective communication, improved discipline, and a safe, comfortable, and conducive learning environment