Claim Missing Document
Check
Articles

Found 2 Documents
Search

Sosialisasi dan Pelatihan Pelaksanaan Operasional Homestay di Dusun Terbang, Desa Cibiru Wetan: Socialization and Training for the Implementation of Homestay Operations in Dusun Terbang, Cibiru Wetan Village Winda Gafrilia Prianka; Muhammad Syakib Asqalani Rifai; Revina Nurul Aini
Jurnal ABDIMAS-HIP Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2025): Jurnal ABDIMAS-HIP Pengabdian Kepada Masyarakat
Publisher : LPPM Akbid Harapan Ibu Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37402/abdimaship.vol6.iss1.366

Abstract

Cibiru Wetan Village in Cileunyi Sub-district, Bandung Regency, West Java, has achieved achievements at the local, national and ASEAN levels. The success of this village cannot be separated from the idea of economic development, especially in the field of digitalization and tourism. The Dusun Terbang homestay in Dusun 01 RW 02 is a major discovery. The homestay helps maintain local culture by providing income for the community and attracting tourists with welcoming dances. This homestay has attracted tourists since 2022 and can promote rural tourism. Homestay management has improved, but operational management, welcoming guests, cleanliness, and security still need to be improved. With the socialization and training methods provided through workshop activities to the community and producing scientific updates on homestay management in Dusun Terbang, the average value of the workshop reached 70%, which indicates an increase in understanding and competence in topics related to the workshop, so that community-based homestay development can improve the tourism economy. Sustainable tourism can also be achieved through community homestay development. The socialization and training activities of this workshop have increased the understanding of homestay development and operational management.
Analisis Pendampingan Operasional Homestay Desa Wisata Cibiru Wetan: Tantangan dan Solusi Winda Gafrilia Prianka; Muhammad Syakib Asqalani Rifai; Revina Nurul Aini
JURPIKAT Vol 6 No 4 (2025)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v6i4.2716

Abstract

The community service program conducted in Cibiru Wetan Tourism Village, Bandung Regency, West Java, focused on operational assistance for homestays to improve service quality, strengthen operational standards, and enhance business sustainability. The activities were carried out through stages of socialization, training, evaluation, and the development of Standard Operating Procedures (SOPs) for homestays involving village officials, the DEWI tourism awareness group, homestay owners, and local youth. The results indicated a significant improvement in homestay managers’ knowledge and skills. Based on pre-test and post-test assessments, the average score increased by 35% in SOP knowledge, 28% in communication skills, and 29% in guest management. Additionally, a homestay SOP document was successfully developed as a guideline for 29 units, ensuring standardized services that were previously inconsistent. The program also improved tourist satisfaction, particularly in cleanliness (from 60% to 85%) and facilities (from 55% to 78%). Furthermore, it encouraged youth involvement in digital promotion, with 60% of local youth actively participating in online marketing and the introduction of a simple reservation system. However, challenges remain in financial record-keeping and digital literacy among managers. Thus, further programs focusing on financial management training, digital reservation systems, and continuous monitoring are required. Overall, this program successfully enhanced managerial capacity, strengthened service standards, and reinforced a competitive and sustainable community-based homestay management model.