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All Journal JSI (Jurnal sistem Informasi) Universitas Suryadarma
Hario Jati Setyadi
Prodi Sistem Informasi, Fakultas Teknik, Universitas Mulaawarman.
Computer Science & IT

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Perancangan Desain UI/UX Aplikasi Penyewaan Jasa Tutor Private Online dan Offline Berbasis Mobile Menggunakan Metode User Centered Design di Kota Samarinda Namira Aida Hairunnisa; Hario Jati Setyadi; Muhammad Rivani Ibrahim
JSI (Jurnal Sistem Informasi) Universitas Suryadarma Vol. 13 No. 2 (2026): JSI (Jurnal sistem Informasi) Universitas Suryadarma
Publisher : Fakultas Ilmu Komputer dan Desain - Unsurya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jsi.v13i2.1750

Abstract

Samarinda City has numerous tutoring services and private tutors spread across various areas. However, the community still faces difficulties in finding information regarding costs, programs, and tutor options that suit their needs. Therefore, it is necessary to design a mobile application capable of displaying details of learning programs, costs, tutor selection, and scheduling for both online and offline learning to facilitate the community. This application is named SamaLearn (Samarinda Learn), which aims to help students solve problems outside of school, understand subjects considered difficult, improve social skills, and encourage academic achievement. Its design follows the User Centered Design method through the stages of Understand Context of Use, Specify User Requirements, Design Solutions, and Evaluation Against Requirements. The test results using usability testing and the System Usability Scale yielded a score of 87.5, categorized as acceptable, with a grade scale B and an adjective rating of excellent. These findings prove that the UI/UX design of the SamaLearn application has met user needs.
Optimasi Userinterface Aplikasi Mobile Maxim Menggunakan Usercentered Desain (Ucd) Dengan Menerapkan Knowledge Management Ummu Hairah; Hario Jati Setyadi; Muhammad Labib Jundillah
JSI (Jurnal Sistem Informasi) Universitas Suryadarma Vol. 12 No. 1 (2025): JSI (Jurnal sistem Informasi) Universitas Suryadarma
Publisher : Fakultas Ilmu Komputer dan Desain - Unsurya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jsi.v12i1.1347

Abstract

Persaingan ketat di industri transportasi online mendorong Maxim untuk meningkatkan kepuasan dan pengalaman pengguna. Berdasarkan observasi dan pengujian usability pada 20 pengguna, aplikasi Maxim memperoleh skor SUS 56,23 (grade D, rating poor). Untuk mengatasi hal tersebut, dilakukan perancangan ulang UI/UX menggunakan metode User Centered Desain (UCD), usability testing, dan penerapan knowledge management. Data yang digunakan berupa kualitatif (wawancara) dan kuantitatif (kuesioner SUS).Proses redesain mencakup penyusunan UML (use case, activity, sequence, dan class diagram) serta pembuatan wireframe, mockup, dan prototipe yang interaktif. Hasil pengujian dengan Maze menunjukkan kemudahan penggunaan dengan skor 93%, sementara hasil SUS meningkat menjadi 81,25 (grade A, rating Excellent). Peningkatan 24,62 poin ini menandakan desain baru lebih informatif, mudah digunakan, dan meningkatkan pengalaman pengguna secara signifikan. Hasil redesain dinilai berhasil membantu Maxim bersaing di pasar yang kompetitif dengan meningkatkan retensi pengguna.
Co-Authors Muhammad Labib Jundillah Muhammad Rivani Ibrahim Namira Aida Hairunnisa Ummu Hairah