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Evaluation Of the Utilization of Digital Technology and Fifo in SIM Services and Bekasi City Police Facilities Ayunda Nopita Pitriyaningsih; Iwan Kurniawan Subagja; Azis Hakim
Dinasti International Journal of Management Science Vol. 7 No. 5 (2026): Dinasti International Journal of Management Science (May - June 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i5.6829

Abstract

With the changing times in the era of reform, various forms of public service are expected to make it easier for the public to access the services provided by public service providers, who must be guided by the principle of fairness and must not discriminate against service recipients based on social status or other factors. The police are a state institution tasked with providing services to the public and also protecting the rights of every citizen. The Bekasi City Police Department, which is the city police resort responsible for Smart SIM issuance services, is required to be more professional, procedural, and transparent. To achieve this, a program known as FIFO (First in and First Out), a technology-based service system that provides services according to the queue number obtained from the FIFO queueing system. This innovation is intended to improve services for the public visiting the Bekasi City Police, particularly SIM applicants, through improved service facilities. This study employs a descriptive research design with a qualitative approach. The findings indicate that the realization of the value of fairness is achieved through the availability of a queue numbering machine that automatically minimizes long queues and ensures fairness in the assignment of queue numbers. Fiscal policy is a strategic government instrument in promoting regional economic growth, particularly through budget allocation in the higher education sector. This study aims to analyze the impact of fiscal policy on regional economic growth, taking a case study of policy implementation in higher education institutions during the period 2015-2024.