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Peran Moderasi Pengalaman Layanan BPJS dalam Hubungan antara Kelompok Referensi dan Niat Pembelian Telemedisin Dewi Purnama Sari; Silvi Nur Rohma; Yesica Apriliana Paska
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 11 No 1 (2026): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v11i1.9145

Abstract

This study examines the influence of reference groups on telemedicine purchase intention among BPJS Kesehatan participants in Indonesia, with BPJS service experience as a moderating variable. Data from 105 respondents were analyzed using PLS-SEM via SmartPLS 4.0, with sample adequacy confirmed through G*Power analysis (power = 0.81). Results show that value-expressive influence significantly and positively affects telemedicine purchase intention, while informational and utilitarian influences show no significant direct effects. Notably, BPJS service experience significantly and negatively moderates the relationship between value-expressive influence and purchase intention, indicating that greater service dissatisfaction weakens identity-based social motivations rather than strengthening them. This finding extends the Push-Pull-Mooring framework by revealing that severe institutional dissatisfaction suppresses rather than amplifies value-expressive influence. The study highlights the contextual role of public healthcare experience in digital health adoption decisions.
ANALYSIS OF THE EFFECT OF ESG ON THE FINANCIAL PERFORMANCE OF PUBLIC COMPANIES ON THE INDONESIA STOCK EXCHANGE 2018-2022 Silvi Nur Rohma; Dewi Purnama Sari; Yesica Apriliana Paska; Nabila Rizki Amalia
ANALISIS Vol. 16 No. 01 (2026): ANALISIS VOLUME 16 NO. 01 TAHUN 2026
Publisher : FACULTY OF ECONOMICS AND BUSINESS FLORES UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/als.v16i01.7657

Abstract

The purpose of this research is to examine how Environmental, Social, and Governance (ESG) disclosure affects business financial performance. This study examines financial performance using Return on Assets (ROA) data. Thomson Reuters provides ESG score data. The study population consists of companies listed on the Indonesia Stock Exchange with complete ESG data from 2018 to 2022. The sample was selected using a purposive sampling strategy, and hypothesis testing was conducted using multiple linear regression analysis. The final sample size for this study was 38 companies, based on the selection criteria. The findings indicate that ESG disclosure has a beneficial and significant impact on corporate financial performance. When considered individually, each ESG pillar (environmental, social, and governance) has a significant impact on ROA. This study suggests that promoting environmental responsibility, social responsibility, and effective corporate governance can improve financial performance. Furthermore, the study shows that ESG has a stronger impact on ROA in larger organizations