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All Journal Jurnal Syariah dan Ekonomi Islam (JSEI)
Salsabillah, Alda
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

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ANALISIS MANAJEMEN RISIKO PEMBIAYAAN: FAKTOR PENYEBAB DAN STRATEGI PENANGANAN NASABAH BERMASALAH PADA BANK SYARIAH INDONESIA KCP SURABAYA PELINDO PLACE Salsabillah, Alda; Shafira, Adinda; Amelia, Nadya
Jurnal Syariah dan Ekonomi Islam Vol 4 No 1 (2026): Jurnal Syariah dan Ekonomi Islam
Publisher : FAKULTAS SYARIAH DAN EKONOMI ISLAM IAI ALMUSLIM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71025/4xpx8v91

Abstract

This study aims to analyze in depth the implementation of risk management in handling problematic customers at Bank Syariah Indonesia (BSI) KCP Surabaya Pelindo Place. This research uses a qualitative descriptive approach with data collection techniques including interviews, observations, and documentation. The results show that risk management has been implemented through systematic stages: risk identification, measurement, monitoring, and control. Problematic financing is addressed through restructuring strategies such as rescheduling, reconditioning, and restructuring. However, the effectiveness is influenced by internal factors such as customer behavior and external factors such as economic conditions. Strengthening risk mitigation and customer literacy is necessary to improve financing quality.
ANALISIS MANAJEMEN RISIKO PEMBIAYAAN: FAKTOR PENYEBAB DAN STRATEGI PENANGANAN NASABAH BERMASALAH PADA BANK SYARIAH INDONESIA KCP SURABAYA PELINDO PLACE Salsabillah, Alda; Shafira, Adinda; Amelia, Nadya
Jurnal Syariah dan Ekonomi Islam Vol 4 No 1 (2026): Jurnal Syariah dan Ekonomi Islam
Publisher : FAKULTAS SYARIAH DAN EKONOMI ISLAM IAI ALMUSLIM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71025/4xpx8v91

Abstract

This study aims to analyze in depth the implementation of risk management in handling problematic customers at Bank Syariah Indonesia (BSI) KCP Surabaya Pelindo Place. This research uses a qualitative descriptive approach with data collection techniques including interviews, observations, and documentation. The results show that risk management has been implemented through systematic stages: risk identification, measurement, monitoring, and control. Problematic financing is addressed through restructuring strategies such as rescheduling, reconditioning, and restructuring. However, the effectiveness is influenced by internal factors such as customer behavior and external factors such as economic conditions. Strengthening risk mitigation and customer literacy is necessary to improve financing quality.
Co-Authors Amelia, Nadya Shafira, Adinda