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All Journal HYPOTHESIS : MULTIDISCIPLINARY JOURNAL OF SOCIAL SCIENCES
Beny Rahim
Jambi University
Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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The THE ROLE OF SUBJECTIVE WELL-BEING IN REDUCING TECHNOSTRESS AMONG TELECOMMUNICATION EMPLOYEES IN JAMBI: ROLE OF SUBJECTIVE WELL-BEING IN REDUCING TECHNOSTRESS AMONG TELECOMMUNICATION EMPLOYEES IN JAMBI Nandini Febriani; Rion Nofrianda; Beny Rahim; Marlita Andhika
HYPOTHESIS : Multidisciplinary Journal Of Social Sciences Vol 5 No 01 (2026): HYPOTHESIS : Multidisciplinary Journal Of Social Sciences
Publisher : Pusat Studi Ekonomi Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/hypothesis.v5i01.2489

Abstract

This was conducted to examine post-transformation work dynamics at PT. X’s Jambi Branch, the transformation that took place increased technology-based work demands in digital work environment, which subsequently triggered the onset of technostress. These conditions manifest ad emotional exhaustion, anxiety, and decreased motivation due to increased digital workloads, which ultimately pose a risk to employees subjective well-being. Therefore, this study aims to analyze the negative relationship between subjective well-being and technostress. The study respondents consisted of employees at PT. X’s Branch Jambi, totalling 59 individuals. The instruments used consisted of a subjective well-being scale based on Diener's (1984) theory developed by Cike et al. (2025), as well as a technostress scale based on the dimensions proposed by Tarafdar et al.'s (2007). The analysis results show a correlation indicating a significant negative correlation between subjective well-being and technostress. This means that the higher an employee’s subjective well-being, the lower their technostress.
EMOTIONAL LABOUR OF ADDICTION COUNSELOR MOTHERS OF YOUNG CHILDREN Duwi Puspitasari; Beny Rahim; Ayu Ulivia; Marlita Andhika Rahman
HYPOTHESIS : Multidisciplinary Journal Of Social Sciences Vol 5 No 01 (2026): HYPOTHESIS : Multidisciplinary Journal Of Social Sciences
Publisher : Pusat Studi Ekonomi Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/hypothesis.v5i01.2446

Abstract

Addiction counselors are required to regulate their emotions while providing rehabilitation services to clients with complex psychological conditions. These emotional demands become more challenging when counselors simultaneously fulfill the roles of mothers with young children and spouses in long-distance marriages. This study aimed to explore the emotional labour experiences of addiction counselors managing these multiple roles. A qualitative phenomenological design was employed. Participants were selected through purposive sampling, while data were collected using semi-structured interviews and observations and analyzed through Interpretative Phenomenological Analysis (IPA). The findings revealed that participants experienced substantial emotional labour resulting from overlapping professional and family responsibilities, leading to emotional exhaustion, role conflict, and increased parenting burdens. To maintain professional performance, participants adopted various emotion regulation strategies, including compartmentalization, emotional self-awareness, positive self-affirmation, and religious coping. Family support, partner involvement, coworker assistance, and organizational flexibility emerged as important protective factors that strengthened resilience and enabled participants to sustain high-quality counseling services despite ongoing work–family demands.
Co-Authors Ayu Ulivia Duwi Puspitasari Marlita Andhika Marlita Andhika Rahman Nandini Febriani Rion Nofrianda