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Muryali Muryali
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Pemberdayaan Usaha Mikro Kecil Menengah (UMKM) dalam Meningkatkan Kesejahteraan : Studi pada UMKM Binaan Rumah BUMN Aceh Utara Minasiyah Minasiyah; Depita Kardiati; Muryali Muryali; Maryam Maryam; Risna Dewi
Student Research Journal Vol. 4 No. 3 (2026): Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srj-yappi.v4i3.2731

Abstract

The empowerment of Micro, Small, and Medium Enterprises (MSMEs) is a strategic effort to enhance the capacity and independence of business actors in supporting sustainable economic development. However, based on data from Rumah BUMN Aceh Utara, out of a total of 413 assisted MSMEs, only 9.16% have successfully upgraded their business status, while 90.84% have not yet done so. This study aims to describe MSME empowerment through the assistance program of Rumah BUMN Aceh Utara and to identify its supporting and inhibiting factors. This research employs a qualitative method with a descriptive approach. Data were collected through interviews, observations, and documentation involving Rumah BUMN managers and MSME actors, and were analyzed using the interactive model of Miles and Huberman. The results show that MSME empowerment in Rumah BUMN Aceh Utara is based on Suharto’s theory, which consists of three main approaches, namely empowering through training and mentoring that contributes to the improvement of business actors’ capacities, protecting through business legality facilitation, and supporting through the provision of production facilities, packaging machines, access to capital, promotion, and MSME gallery facilities, although these have not yet been fully optimized. The supporting factors of MSME empowerment include institutional support, technological development, and MSME participation, while the inhibiting factors include limited human resources, limited funding, and low participation of some MSME actors. This study emphasizes the importance of improving the quality of mentoring, optimizing the utilization of facilities, and increasing MSME participation to support the sustainability of empowerment programs.
Inovasi Pelayanan dalam Penerbitan KTP Elektronik (E-KTP) di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pidie Safiatul Haifa; Muryali Muryali; Depita Kardiati; Muklir Muklir; Lisa Iryani
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 3 (2026): Agustus: Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i3.1215

Abstract

Population administration services are an essential component of public service delivery, as they are directly related to the fulfillment of citizens’ administrative rights. Along with the increasing number of residents eligible for electronic identity cards (e-KTP) in Pidie Regency, the Department of Population and Civil Registration is required to provide more effective, efficient, and accessible services. This study aims to analyze service innovation in the issuance of electronic identity cards and examine public readiness to support the implementation of Digital Population Identity (IKD). This study employed a qualitative descriptive approach. Data were collected through observation, interviews, and documentation and analyzed using data reduction, data display, and conclusion drawing techniques. Muluk's Innovation Typology Theory was used to analyze service innovation, while Indrajit's E-Readiness Theory was applied to examine public readiness. The findings indicate that service innovation has been implemented through three dimensions: process innovation, method innovation, and system innovation. These innovations are represented by the Online Population Administration Service (Petaba On), Mobile Outreach Service (Jebol), and Digital Population Identity (IKD). The Jebol program has expanded service accessibility, particularly for residents in remote areas, while the implementation of IKD has increased the number of digital identity activations as part of the digital transformation of population administration services. From the E-Readiness perspective, the community demonstrates adequate technological infrastructure, basic digital literacy, and positive acceptance of service innovation. However, utilization of digital services still requires stronger public outreach, education, and assistance.
Co-Authors Depita Kardiati Lisa Iryani Maryam Maryam Minasiyah Minasiyah Muklir Muklir Risna Dewi Safiatul Haifa