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All Journal Jurnal Ilmiah Universitas Batanghari Jambi International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Student Research Journal
Risna Dewi
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Pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien Pengguna BPJS Kesehatan di RSU Muhammadiyah Mandala by Pass Medan Risna Dewi; Muhammad Hilman Fikri; Arief Hadian; Muhammad Rahmat
Jurnal Ilmiah Universitas Batanghari Jambi Vol 22, No 3 (2022): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v22i3.2774

Abstract

The purpose of this study was to determine the effect of service quality on patient satisfaction using BPJS Kesehatan at the Rumah Sakit Umum Muhammadiyah Mandala By Pass Medan. The population in this study were patients using BPJS Kesehatan at the RSU Muhammadiyah Mandala By Pass Medan. which amounted to 706 people. The sample in this study amounted to 256 people taken randomly using random sampling technique. This type of research is quantitative research. The data collection instrument used a questionnaire and direct observation of spaciousness which was then analyzed using the multiple linear regression analysis method Y = 8.170 + 0.515 + e, which means that the quality of service affects patient satisfaction. Furthermore, testing with the t test showed 16,376 > 1.65, so it can be concluded that the service quality variable has a significant effect on patient satisfaction. R square shows the coefficient of determination is 0.514, meaning that service quality affects patient satisfaction by 51.4%, while the remaining 48.6 is influenced by other variables not examined in this study.
IMPLEMENTATION OF THE PROSPEROUS FAMILY CARD PROGRAM IN KALA KEMILI VILLAGE, CENTRAL ACEH REGENCY Indah Sepira; Ahmad Yani; Arinanda; Muklir; Risna Dewi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 10 (2025): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.929

Abstract

This study aims to analyze the implementation of the Prosperous Family Card (PFC) Program in Kala Kemili Village, Central Aceh Regency, and to identify the factors contributing to its mistargeting during implementation. The KKS program is one of the government's strategic instruments to alleviate poverty by distributing non-cash social assistance to poor and vulnerable families. The findings indicate that the number of KKS recipients in Kala Kemili Village, Central Aceh Regency, is relatively high. There are 400 KKS recipients out of a total of 700 households in the village. This research adopts a qualitative approach with a descriptive method. The results show that the implementation of the KKS program in Kala Kemili Village has not been fully effective. Several key obstacles identified include a lack of public outreach, inaccurate beneficiary data—such as recipients who have passed away or relocated—and limited facilities and resources at the village level. The study recommends enhancing data validation, increasing the capacity of village officials, and strengthening coordination among relevant agencies to support the accurate targeting of the KKS program.
TEACHING THE MEANING OF RAMADHAN TO STUDENTS OF MIFTAHUL JANNAH ORPHANAGE IN INCREASING EMPATHY TOWARDS OTHERS Likdanawati; Hamdiah; Sutriani; Reza Juanda; Risna Dewi; M.Subhan
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 5 No. 1 (2025): March-June 2025
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v5i1.3317

Abstract

This study investigated effective methods to teach the meaning of Ramadhan to children at Miftahul Jannah Orphanage to enhance their empathy towards others. Traditional approaches to Ramadhan education often focus on rituals, potentially neglecting the social and humanitarian aspects. This study explored the use of experiential learning, social activities, and engaging media to foster empathy and a deeper understanding of the spiritual and social values ​​of Ramadhan. The results showed that these methods significantly improved understanding of the meaning of Ramadhan and encouraged positive behavioral changes, increasing social sensitivity and empathy among children. This study highlights the importance of innovative and contextual approaches in religious education to foster caring and socially responsible individuals.
THE EFFECT OF DRINKING WATER QUALITY AND PRICE ON CONSUMER SATISFACTION AT THE HIKMAH BARU REFILL DRINKING WATER DEPOT Ririn Pandani; Yanita; Cut Sukamawati; Risna Dewi; Lisa Iryani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 10 (2024): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i10.552

Abstract

This study aims to determine the effect of drinking water quality and price on consumer satisfaction at the Hikmah Baru refill drinking water depot, Simpang Empat Village, Simpang Empat District, Asahan Regency. Where currently the refill drinking water depot has begun to develop rapidly and is very important for the lives of the surrounding community. This study uses primary data with non-probability sampling which is distributed to a sample of 100 respondents. The analysis method used is the instrument test and the classical assumption test as well as the multiple linear regression test using the help of SPSS version 29 software. The results of the test obtained Drinking Water Quality significantly influences consumer satisfaction. This is known from the sig value. which is 0.001 <0.05. Furthermore, the results of the test obtained that price significantly influences consumer satisfaction. This can be seen from the significant value of the price variable, namely sig. of 0.001> 0.05. In accordance with the results and existing theories, it can be concluded that the variables Drinking water quality and price significantly influence consumer satisfaction.
Edukasi Anti-Bullying bagi Siswa Sekolah Dasar sebagai Upaya Menciptakan Lingkungan Belajar yang Aman dan Inklusif Depita Kardiati; Risna Dewi; Ferizaldi Ferizaldi; Syarifah Chairunnisak; Jamiati KN
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 5 No. 2 (2026): Juni : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v5i2.2604

Abstract

A safe and inclusive learning environment is an important factor in supporting the educational process. However, various forms of bullying behavior, such as teasing, giving negative nicknames, and social exclusion, are still found in schools and may hinder the creation of a comfortable and child-friendly learning environment. This community service activity aimed to improve students’ understanding of bullying and its impacts, as well as to instill the values of mutual respect as an effort to create a safe and inclusive learning environment. The activity was conducted at SD Negeri 2 Muara Batu, Aceh Utara Regency, through the XXXVIII Community Service and Empowerment Program (KKN-PPM) of Malikussaleh University in 2026. The methods used were educational and participatory approaches implemented through preparation, implementation, and evaluation stages. The activities were carried out through socialization sessions, discussions, question-and-answer sessions, simulations, and educational games. The results showed an improvement in students’ understanding of the forms, causes, and impacts of bullying, including verbal, physical, and social bullying. In addition, students demonstrated more positive attitudes, such as increased awareness of respecting differences, treating peers with respect, reducing teasing behavior, and developing empathy and concern for others. The activity also received positive responses from the school, as it was considered supportive of character education and the creation of a more conducive learning atmosphere. Therefore, anti-bullying education through educational and participatory approaches can serve as an effective strategy for creating a safe, comfortable, and inclusive learning environment for elementary school students.
Pemberdayaan Usaha Mikro Kecil Menengah (UMKM) dalam Meningkatkan Kesejahteraan : Studi pada UMKM Binaan Rumah BUMN Aceh Utara Minasiyah Minasiyah; Depita Kardiati; Muryali Muryali; Maryam Maryam; Risna Dewi
Student Research Journal Vol. 4 No. 3 (2026): Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srj-yappi.v4i3.2731

Abstract

The empowerment of Micro, Small, and Medium Enterprises (MSMEs) is a strategic effort to enhance the capacity and independence of business actors in supporting sustainable economic development. However, based on data from Rumah BUMN Aceh Utara, out of a total of 413 assisted MSMEs, only 9.16% have successfully upgraded their business status, while 90.84% have not yet done so. This study aims to describe MSME empowerment through the assistance program of Rumah BUMN Aceh Utara and to identify its supporting and inhibiting factors. This research employs a qualitative method with a descriptive approach. Data were collected through interviews, observations, and documentation involving Rumah BUMN managers and MSME actors, and were analyzed using the interactive model of Miles and Huberman. The results show that MSME empowerment in Rumah BUMN Aceh Utara is based on Suharto’s theory, which consists of three main approaches, namely empowering through training and mentoring that contributes to the improvement of business actors’ capacities, protecting through business legality facilitation, and supporting through the provision of production facilities, packaging machines, access to capital, promotion, and MSME gallery facilities, although these have not yet been fully optimized. The supporting factors of MSME empowerment include institutional support, technological development, and MSME participation, while the inhibiting factors include limited human resources, limited funding, and low participation of some MSME actors. This study emphasizes the importance of improving the quality of mentoring, optimizing the utilization of facilities, and increasing MSME participation to support the sustainability of empowerment programs.
Co-Authors Ahmad Yani Arinanda Cut Sukamawati Depita Kardiati Ferizaldi Ferizaldi Hadian, Arief Hamdiah Indah Sepira KN, Jamiati Likdanawati Lisa Iryani M.Subhan Maryam Maryam Minasiyah Minasiyah Muhammad Hilman Fikri Muhammad Rahmat Muklir Muryali Muryali Reza Juanda Ririn Pandani Sutriani Syarifah Chairunnisak Yanita