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All Journal Jurnal Ilmiah Universitas Batanghari Jambi International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Jurnal Malikussaleh Mengabdi
Risna Dewi
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Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Energy Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien Pengguna BPJS Kesehatan di RSU Muhammadiyah Mandala by Pass Medan Risna Dewi; Muhammad Hilman Fikri; Arief Hadian; Muhammad Rahmat
Jurnal Ilmiah Universitas Batanghari Jambi Vol 22, No 3 (2022): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v22i3.2774

Abstract

The purpose of this study was to determine the effect of service quality on patient satisfaction using BPJS Kesehatan at the Rumah Sakit Umum Muhammadiyah Mandala By Pass Medan. The population in this study were patients using BPJS Kesehatan at the RSU Muhammadiyah Mandala By Pass Medan. which amounted to 706 people. The sample in this study amounted to 256 people taken randomly using random sampling technique. This type of research is quantitative research. The data collection instrument used a questionnaire and direct observation of spaciousness which was then analyzed using the multiple linear regression analysis method Y = 8.170 + 0.515 + e, which means that the quality of service affects patient satisfaction. Furthermore, testing with the t test showed 16,376 > 1.65, so it can be concluded that the service quality variable has a significant effect on patient satisfaction. R square shows the coefficient of determination is 0.514, meaning that service quality affects patient satisfaction by 51.4%, while the remaining 48.6 is influenced by other variables not examined in this study.
IMPLEMENTATION OF THE PROSPEROUS FAMILY CARD PROGRAM IN KALA KEMILI VILLAGE, CENTRAL ACEH REGENCY Indah Sepira; Ahmad Yani; Arinanda; Muklir; Risna Dewi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 10 (2025): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.929

Abstract

This study aims to analyze the implementation of the Prosperous Family Card (PFC) Program in Kala Kemili Village, Central Aceh Regency, and to identify the factors contributing to its mistargeting during implementation. The KKS program is one of the government's strategic instruments to alleviate poverty by distributing non-cash social assistance to poor and vulnerable families. The findings indicate that the number of KKS recipients in Kala Kemili Village, Central Aceh Regency, is relatively high. There are 400 KKS recipients out of a total of 700 households in the village. This research adopts a qualitative approach with a descriptive method. The results show that the implementation of the KKS program in Kala Kemili Village has not been fully effective. Several key obstacles identified include a lack of public outreach, inaccurate beneficiary data—such as recipients who have passed away or relocated—and limited facilities and resources at the village level. The study recommends enhancing data validation, increasing the capacity of village officials, and strengthening coordination among relevant agencies to support the accurate targeting of the KKS program.
TEACHING THE MEANING OF RAMADHAN TO STUDENTS OF MIFTAHUL JANNAH ORPHANAGE IN INCREASING EMPATHY TOWARDS OTHERS Likdanawati; Hamdiah; Sutriani; Reza Juanda; Risna Dewi; M.Subhan
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 5 No. 1 (2025): March-June 2025
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v5i1.3317

Abstract

This study investigated effective methods to teach the meaning of Ramadhan to children at Miftahul Jannah Orphanage to enhance their empathy towards others. Traditional approaches to Ramadhan education often focus on rituals, potentially neglecting the social and humanitarian aspects. This study explored the use of experiential learning, social activities, and engaging media to foster empathy and a deeper understanding of the spiritual and social values ​​of Ramadhan. The results showed that these methods significantly improved understanding of the meaning of Ramadhan and encouraged positive behavioral changes, increasing social sensitivity and empathy among children. This study highlights the importance of innovative and contextual approaches in religious education to foster caring and socially responsible individuals.
THE EFFECT OF DRINKING WATER QUALITY AND PRICE ON CONSUMER SATISFACTION AT THE HIKMAH BARU REFILL DRINKING WATER DEPOT Ririn Pandani; Yanita; Cut Sukamawati; Risna Dewi; Lisa Iryani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 10 (2024): SEPTEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i10.552

Abstract

This study aims to determine the effect of drinking water quality and price on consumer satisfaction at the Hikmah Baru refill drinking water depot, Simpang Empat Village, Simpang Empat District, Asahan Regency. Where currently the refill drinking water depot has begun to develop rapidly and is very important for the lives of the surrounding community. This study uses primary data with non-probability sampling which is distributed to a sample of 100 respondents. The analysis method used is the instrument test and the classical assumption test as well as the multiple linear regression test using the help of SPSS version 29 software. The results of the test obtained Drinking Water Quality significantly influences consumer satisfaction. This is known from the sig value. which is 0.001 <0.05. Furthermore, the results of the test obtained that price significantly influences consumer satisfaction. This can be seen from the significant value of the price variable, namely sig. of 0.001> 0.05. In accordance with the results and existing theories, it can be concluded that the variables Drinking water quality and price significantly influence consumer satisfaction.
CHALLENGES AND EFFORTS TO CONTROL DEFORESTATION IN ACEH'S BORDER AREAS: A STUDY OF SUBULUSSALAM CITY Shabariah; Muryali; Risna Dewi; Cut Sukmawati; Lisa Iryani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 11 (2025): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i11.1161

Abstract

This research is entitled Deforestation Control: A Study of Forest Areas in Subulussalam City, Aceh. The main problem in this research is the increasing deforestation that has an impact on ecosystem damage, reduced biodiversity, and threats to the sustainability of community life. Subulussalam City was chosen as the research location because it is the area with the second highest deforestation rate in Aceh, especially in the Leuser Ecosystem (KEL) area. Theoretically, this research is based on the perspective of public administration, public management, and command and control theory which emphasizes the importance of regulation, supervision, and law enforcement in natural resource management. The research method uses a descriptive qualitative approach with data collection techniques in the form of interviews, observation, and documentation of informants from the DLHK, NGOs, business actors, and local communities. The results of the study indicate that the mechanism for controlling deforestation in Subulussalam City is carried out through the prohibition of illegal logging, restrictions on logging permits, routine patrols, and the use of technology such as satellite imagery and smart patrols. Obstacles found include limited human resources, infrastructure, weak coordination between agencies, and minimal community participation. Furthermore, economic pressures on communities and the practice of land conversion to plantations have exacerbated the rate of deforestation. The conclusion of this study is that deforestation control in Subulussalam City is underway, but its effectiveness remains limited. Institutional strengthening, increased technology-based monitoring, consistent law enforcement, and community empowerment are needed to maintain sustainable forest conservation.
Penyuluhan Penempatan PLTS Rooftop Hybrid PLN Menggunakan ATS pada Guru SMP Negeri 5 Lhokseumawe Meliala, Selamat; Muhammad Jalil, Saifuddin; Yasir Amani; Risna Dewi; Muhammad Daud; Ekamaida
Jurnal Malikussaleh Mengabdi Vol. 5 No. 1 (2026): Jurnal Malikussaleh Mengabdi, Januari 2026
Publisher : LPPM Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/jmm.v5i1.25396

Abstract

Kebutuhan energi listrik yang terus meningkat mendorong peralihan ke sumber energi terbarukan seperti panel surya. Kegiatan pengabdian masyarakat ini bertujuan memberikan edukasi tentang penggunaan panel surya rooftop kepada guru dan siswa SMP Negeri 5 Kota Lhokseumawe. Metode kegiatan meliputi ceramah, demonstrasi panel surya mini, dan diskusi interaktif. Hasil kegiatan menunjukkan peningkatan pengetahuan peserta mengenai energi surya dan minat terhadap teknologi energi bersih. Kegiatan ini diharapkan menjadi langkah awal bagi pihak sekolah untuk menerapkan panel surya sebagai sumber energi alternatif yang ramah lingkungan. Dari hasil kuisioner nilai pemahaman para peserta ratanya – ratanya jawaban yang benar hampir 100%.
THE INFLUENCE OF PUBLIC SERVICE QUALITY ON PUBLIC SATISFACTION AT THE PEDAMAI VILLAGE OFFICE, STABAT DISTRICT, LANGKAT REGENCY Nur Zahra Ningtias Girsang; Cut Sukmawati; Bobby Rahman; Murniati; Risna Dewi
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1569

Abstract

The quality of public services is a key indicator in assessing the effectiveness of government. Good service can increase public trust in the government and have a positive impact on social stability. Quality public services not only meet the needs of the community but also reflect the government's commitment to creating prosperity. One important element in public administration is the quality of service, namely quality services that include timely, fair, transparent, easily accessible, provided politely and friendly with predetermined standards. At the Perdamaian Village Office, Stabat District, Langkat Regency, there are still several public complaints regarding the speed of service, service procedures, which indicate the need to improve service quality. This condition has the potential to affect public satisfaction. This study aims to analyze the effect of public service quality on public satisfaction at the Perdamaian Village Office, Stabat District, Langkat Regency. The research method used is a quantitative approach with data collection techniques through questionnaires to 100 respondents determined using the Slovin formula. Data analysis using simple linear regression showed a significance value of 0.000 (<0.05) with a coefficient of determination (R2 ) of 0.607. The results of the study show that the quality of public services has a significant influence on public satisfaction by 60.7%, while 39.3% is influenced by other factors outside this study such as employee performance, infrastructure, service policies, and management systems.
PUBLIC SERVICES AT THE SALANG DISTRICT OFFICE, SIMEULUE REGENCY Cut Lasmi; Ahmad Yani; Risna Dewi; Ti Aisyah; Syamsuddin
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1586

Abstract

This study aims to determine how public services are implemented at the Salang District Office, Simeulue Regency, and to identify factors that influence the quality of these services. The background of this study is based on the phenomenon of public services that are not fully optimal, where various obstacles are still found, such as limited human resources, inadequate facilities and infrastructure, and the ability of the apparatus to operate information technology that is still limited. This study uses the theory of public service quality with reference to three main dimensions, namely reliability which includes consistency, accuracy, and trustworthiness. Then, responsiveness which includes speed, accuracy, and precision. And empathy which includes caring, responsiveness, and sensitivity. The method used in this study is a qualitative descriptive method with data collection techniques through interviews, observation, and documentation. The data obtained are then analyzed through the stages of data reduction, data presentation, and data verification. The results of the study indicate that public services at the Salang District Office, Simeulue Regency, generally run well. From the aspect of reliability, employees are able to provide services quickly, accurately, and in accordance with applicable procedures. In terms of responsiveness, employees demonstrated agility in responding to public needs and complaints with good communication and polite behavior. Meanwhile, in terms of empathy, employees were assessed as friendly, patient, and concerned about the community's situation, creating a comfortable service atmosphere. Overall, public services at the Salang Sub-district Office have been running quite effectively and have earned the trust of the public. Although increasing employee capacity and equalizing service quality are still needed to optimize public services in the future.
EMPOWERMENT OF FEMALE EMPING ARTISANS: OBSTACLES AND CHALLENGES FACED Hidayati; Maryam; Risna Dewi; Mauludi; Muslem
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 1 (2025): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v5i1.1594

Abstract

The problem in this study is the suboptimal empowerment of female melinjo emping artisans in Gampong Kandang, Kembang Tanjong District, Pidie Regency, which is characterized by limited access to capital, the use of traditional production technology, and marketing that is still dependent on collectors, resulting in low welfare improvements for female artisans. The focus of this study is directed at the empowerment of female melinjo emping artisans based on Hasdiansyah's community empowerment theory which includes the dimensions of education and training, access to capital, infrastructure, and entrepreneurship promotion, as well as obstacles faced in the empowerment process. This study aims to analyze the empowerment of female melinjo emping artisans in improving welfare and identify obstacles faced in its implementation. The research method used is descriptive qualitative with data collection techniques through observation, in-depth interviews, and documentation, with informants consisting of village government officials, related agencies, community leaders, and female artisans. The results of the study indicate that the empowerment of female melinjo emping artisans has been ongoing but is not optimal, which is characterized by unsustainable training and guidance, limited access to capital, inadequate production facilities, and product marketing that has not developed due to limited use of information technology. Key obstacles include limited knowledge, dominant domestic roles, low institutional participation, and unequal economic access. Therefore, women's empowerment requires a structured, planned, and sustainable approach through government support in providing access to capital, advanced training, strengthening business group institutions, and enhancing digital marketing to increase economic independence and family well-being.
Co-Authors Ahmad Yani Arinanda Bobby Rahman Cut Lasmi Cut Sukamawati Cut Sukmawati Ekamaida Hadian, Arief Hamdiah Hidayati Indah Sepira Likdanawati Lisa Iryani M.Subhan Maryam Mauludi Muhammad Daud Muhammad Hilman Fikri Muhammad Rahmat Muklir Murniati Muryali Muslem Nur Zahra Ningtias Girsang Reza Juanda Ririn Pandani Saifuddin Muhammad Jalil Selamat Meliala Shabariah Sutriani Syamsuddin Ti Aisyah Yanita Yasir Amani