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Desi Maya Sari
Universitas Riau
Computer Science & IT

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Rancang Bangun Aplikasi Konsultasi Akademik Berbasis Website pada Program Studi Teknik Informatika Universitas Riau Desi Maya Sari; Edi Susilo; Syahirah Tri Meilina
CSRID (Computer Science Research and Its Development Journal) Vol. 18 No. 1 (2026): Februari 2026
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.18.1.2026.59-82

Abstract

Communication between students and lecturers in the Informatics Engineering Study Program at Riau University has so far relied on social media such as WhatsApp and email, which has led to problems such as mixing academic and personal messages and difficulty tracking discussion topics. This study aims to design and build a structured academic website-based consultation application with features for grouping message subjects, prioritizing, discussion groups, and conversation management. The method used is Research and Development (R&D) with a prototyping approach. The application was developed using the Laravel framework and evaluated based on ISO/IEC 25010 quality standards and the User Experience Questionnaire (UEQ) involving 86 respondents. The test results showed a functionality value of 100%, performance efficiency with a PageSpeed ​​score of 97 (desktop), and reliability, maintainability, and security received an A rating from SonarQube. Portability and compatibility aspects reached 100% across various browsers and devices. The UEQ evaluation showed a mean value of all scales above 2.0, which is included in the very good category. These results indicate that the system has excellent technical quality and user experience. The contribution of this research is to provide a subject-based academic consultation application model and conversation status that was not available in previous academic consultation systems.
Rancang Bangun Aplikasi Reservasi Bimbingan Akademik Berbasis Website Pada Program Studi Teknik Informatika Universitas Riau Syahirah Tri Meilina; Edi Susilo; Desi Maya Sari
CSRID (Computer Science Research and Its Development Journal) Vol. 18 No. 1 (2026): Februari 2026
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.18.1.2026.113-134

Abstract

The academic guidance process in the Informatics Engineering Study Program at the University of Riau is still carried out informally through media such as WhatsApp, which causes a lack of documentation, delays in communication, and low involvement of the head of the study program in supervision. This study aims to develop a website-based academic guidance reservation system to improve the efficiency and transparency of the guidance process. The research employs the Research and Development (R&D) method with a two-iteration prototyping approach and the Laravel framework for implementation. The system is tested using the ISO 25010 approach, which covers eight quality aspects: functional suitability (100% of test cases successful), reliability (system stable across various devices), performance efficiency (fast response across various browsers), usability (users rated the interface as easy to use), compatibility, security (SonarQube analysis showed an A rating with no security issues), maintainability, and portability (functions optimally across various devices and browsers). Additionally, the User Experience Questionnaire (UEQ) test showed very high scores across all scales, with the category “Excellent” according to international benchmark standards. The conclusion of this study indicates that the developed application is capable of addressing various academic guidance challenges, as well as supporting more efficient, structured, and easily accessible communication and scheduling processes for all parties involved.
Co-Authors Edi Susilo Syahirah Tri Meilina