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All Journal Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI)
Keliana Khamisah
universitas ibrahimy
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering

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Rancang Bangun Infrastruktur IP-PBX Trixbox Berbasis Virtual Machine Di Universitas Ibrahimy Keliana Khamisah; Abdus Somad; Elfina Eldiavani; Manda Nuria Suhailatin Najwa; Mamluatur Rizkiyatul Nafiah
Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Vol. 5 No. 2 (2026): September 2026
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v5i2.1233

Abstract

This study designs and implements a voice communication infrastructure based on Internet Protocol Private Branch Exchange (IP-PBX) using Trixbox in a Virtual Machine environment at Universitas Ibrahimy. The problem addressed is the need for efficient, manageable, and stable internal communication without increasing physical device requirements. The research method includes needs analysis, network topology design, virtual server installation, SIP extension configuration, and quality testing using Quality of Service (QoS) parameters. The implementation results show that Trixbox runs stably on a virtual server and supports effective communication among clients. QoS testing produced an average latency of 18.4 ms, jitter of 2.3 ms, packet loss of 0%, Mean Opinion Score (MOS) of 4.2, and a call setup time of 0.6 seconds. These values indicate that the system is in a very good category and is feasible as an internal campus communication solution. Keywords: VoIP, Trixbox, IP-PBX, Virtual Machine, QoS, Universitas Ibrahimy.
Co-Authors Abdus Somad Elfina Eldiavani Mamluatur Rizkiyatul Nafiah Manda Nuria Suhailatin Najwa