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p-Index From 2021 - 2026
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All Journal Journal of Economic, Religious, and Entrepreneurship (JoERE)
Hamdan Daniel
Innovative University College, Selangor, Malaysia
Economics, Econometrics & Finance Social Sciences Other

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The Symbiosis of Machines and Empathy: How Human-Centric AI Leadership Drives Sustainable Organizational Excellence Juni Suryanadi; Oktabriyantina Wulan; Hamdan Daniel
Journal of Economic, Religious, and Entrepreneurship (JoERE) Vol. 4 No. 1 (2026): JOERE June 2026
Publisher : LPPM STIAB Jinarakkhita Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60046/joere.v4i1.307

Abstract

This study aims to analyze the effect of Human-Centric AI Leadership on Sustainable Organizational Excellence, examine the effect of Human-Centric AI Leadership on Empathy, analyze the effect of Empathy on Sustainable Organizational Excellence, and investigate the mediating role of Empathy in the relationship between Human-Centric AI Leadership and Sustainable Organizational Excellence. This study employed a quantitative approach using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The research population consisted of employees working in organizations implementing digital transformation and AI-based systems, with a total sample of 223 respondents selected through purposive sampling techniques. Data were collected through the distribution of structured questionnaires using a five-point Likert scale and analyzed using SmartPLS 3 software. The results indicate that Human-Centric AI Leadership has a positive and significant effect on both Sustainable Organizational Excellence and Empathy. Furthermore, Empathy also has a positive and significant effect on Sustainable Organizational Excellence and significantly mediates the relationship between Human-Centric AI Leadership and Sustainable Organizational Excellence.
Co-Authors Juni Suryanadi Oktabriyantina Wulan