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All Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan International Journal of Sustainable English Language, Education, and Science
Gigih Dwiananto
Universitas Kristen Cipta Wacana
Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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An Analysis of Politeness Strategies in an English Textbook for University Students Abd Ghofar; Gigih Dwiananto; Iman Jauhari; Aulia Noor Eliza
International Journal of Sustainable English Language, Education, and Science Vol. 3 No. 1 (2026)
Publisher : Universitas Kristen Cipta Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71131/w9ekwv57

Abstract

This study investigates the types and distribution of politeness expressions in an English textbook for university students in Indonesia. Drawing on Brown and Levinson's (1987) Politeness Theory as the analytical framework, the study employs a qualitative content analysis design to systematically identify and classify politeness expressions across the textbook's dialogue sections. A total of 121 utterances from nine dialogues were analyzed and categorized into four politeness strategies: Positive Politeness, Negative Politeness, Off-Record, and Bald On-Record. The findings reveal that Positive Politeness is the most dominant strategy (f = 77, 63.6%), followed by Off-Record (f = 17, 14.0%), Negative Politeness (f = 16, 13.2%), and Bald On-Record (f = 11, 9.1%). While all four strategies are represented in the textbook, their uneven distribution suggests it presents a pragmatically imbalanced model of English communication. These findings indicate that the textbook is primarily oriented toward solidarity-building and informal interaction, at the expense of preparing learners for formal, asymmetrical, and register-sensitive communicative contexts. The study concludes with recommendations for textbook developers and EFL practitioners to incorporate a more balanced and explicitly contextualized range of politeness strategies in university-level English instructional materials to foster socio-pragmatic competence for real-world communication.
Constructing Community Understanding of the Synergy Between English and Technology for Work Readiness: A Qualitative Analysis: Penelitian Mohammad Ilham Yasin; Iman Jauhari; Gigih Dwiananto; Maharani Dewi
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4855

Abstract

The goal of this community service program is to increase public awareness of how digital technology and English language skills work together to prepare people for the workplace. The program employed a qualitative and community-based participatory method to provide interactive training, technology-mediated English practice, and mentoring activities that were based on actual workplace scenarios. In order to record participants' learning experiences and attitudes, data were gathered via observation, in-depth interviews, and focus group conversations. The results indicate that combining technology with English enhances participants' digital literacy, communication confidence, and knowledge of workplace expectations. The program also illustrates how experiential and participatory learning can effectively promote skill development and encourage ongoing education. In conclusion, this initiative emphasizes the significance of integrating language proficiency and technological proficiency in community service programs in order to increase employability and workforce flexibility.
Co-Authors Abd Ghofar Aulia Noor Eliza Iman Jauhari Maharani Dewi Mohammad Ilham Yasin