Andi Nurul Izzah Ilham
Universitas Negeri Makassar

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Pengaruh Emotional Labor terhadap Employee Well-being pada Jurnalis Andi Nurul Izzah Ilham; Hilwa Anwar; Rahmawati Syam
eScience Humanity Journal Vol 6 No 2 (2026): eSience Humanity Vol.6 No.2 Mei 2026
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v6i2.421

Abstract

Journalist encounter various interactions with sources during news coverage, which may negatively impact their well-being if not accompanied by appropriate emotion regulation. This study aims to examine the effect of emotional labor specifically surface acting and deep acting on employee well-being among journalist. This study use simple linear regression analysis and involved 270 active journalist as respondents. This study found that deep acting has a positive and significant effect on the employee well-being of journalist (R2 = 0,058, p = 0,000 < 0,05). However, surface acting did not have a significant effect on employee well-being among journalist (p = 0,068 > 0,05).  This study provides an important contribution to understanding emotional labor, particularly deep acting, in assisting journalists to enhance their well-being.