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All Journal Beginner: Journal of Teaching and Education Management Kasyafa: Jurnal Pendidikan Agama Islam
Masruroh Masruroh
Universitas Islam Negeri Madura
Religion Humanities Education Social Sciences Other

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Total Quality Management in Higher Education Masruroh Masruroh
Beginner: Journal of Teaching and Education Management Vol. 4 No. 1 (2026): Integrative Local wisdom in Teaching and Education Management
Publisher : Penerbit Hellow Pustaka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61166/bgn.v4i1.115

Abstract

Total Quality Management (TQM) is a planned system for managing higher education resources aimed at enhancing service quality effectively and efficiently, with a focus on continuous improvement and the satisfaction of stakeholders such as students, faculty, and the community. This article outlines the TQM concept—covering its definition, core principles (customer satisfaction, individual recognition, data-driven management, and continuous improvement via the PDCA cycle), and implementation elements such as top management commitment, adequate resources, a steering committee, structured planning, and supporting infrastructure. While the application of TQM in higher education faces challenges due to the qualitative nature of its output—namely graduates—it is effective in boosting competitiveness through process improvements, quality standards, organizational culture shifts, and strong customer relationships.
Evaluation of the Educational Program in Enhancing the Understanding of Students at TPQ Nurul Qur’an, Bukek Village, Tlanakan District, Pamekasan Regency Masruroh Masruroh; Rusdiana Navlia
Kasyafa: Jurnal Pendidikan Agama Islam Vol. 3 No. 2 (2026)
Publisher : Penerbit Hellow Pustaka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61166/kasyafa.v3i2.125

Abstract

This research discusses the implementation of educational programs at TPQ Nurul Qur'an with a focus on the ustadzah's habit of inviting students to pray before and after learning, the effectiveness of the program, teaching methods, and the obstacles faced during the Al-Qur'an learning process. The research found that the ustadzah displays consistency in inviting students to pray as a manifestation of requests for ease, blessings and gratitude in learning to recite the Koran. The educational program at TPQ Nurul Qur'an runs smoothly and is structured with the main aim of teaching students from Iqra' to fluency in reading the Al-Qur'an with correct tajwid, as well as basic Islamic education such as memorizing short letters and practicing worship. The teaching method used by the ustadzah applies a classical and individual approach so that the material can be easily understood, with the habit of studying juz and an intensive understanding of the laws of recitation. The problem faced mainly concerns the students' ability to read the Koran fluently with correct tajwid and makhraj letters. However, learning at TPQ Nurul Qur'an has succeeded in forming good habits and forming Islamic character among the students. The implications of this research highlight the role of prayer as an important factor in forming attitudes and learning excellence, as well as the need to improve the quality of teaching and provide motivation to students to overcome obstacles to reading the Al-Qur'an optimally.
Co-Authors Rusdiana Navlia