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Pembinaan Pegawai Negeri Sipil melalui Pendekatan Keagamaan: Studi atas Kebijakan Publik Pemerintah Kota Palopo Baso Sulaiman; Kodrat Rippi
Jurnal Pendidikan Indonesia Vol. 6 No. 10 (2025): Jurnal Pendidikan Indonesia (Japendi)
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i10.8626

Abstract

Penelitian ini membahas kebijakan publik Pemerintah Kota Palopo dalam pembinaan Pegawai Negeri Sipil (PNS) melalui pendekatan keagamaan. Tujuannya adalah menjelaskan bentuk kebijakan serta implementasi program pembinaan yang dilaksanakan oleh Bagian Kesejahteraan Rakyat Sekretariat Daerah Kota Palopo. Metode yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui dokumentasi dan wawancara. Hasil penelitian menunjukkan bahwa kebijakan pembinaan keagamaan bagi PNS Kota Palopo berpedoman pada PP RI Nomor 55 Tahun 2007 tentang Pendidikan Agama dan Pendidikan Keagamaan, yang ditindaklanjuti dengan surat edaran Wali Kota. Program yang dilaksanakan pada 2005–2010 meliputi Workshop Keluarga Sakinah Mawaddah wa Rahmah, Siraman Kesegaran Rohani (SKR), Tadarrus Ramadhan, tes baca Al-Qur’an, Diklat Mental Spiritual, salat berjamaah Zuhur dan Asar, serta gerakan zakat, infak, dan sedekah. Namun, program ini tidak berlanjut karena ketiadaan regulasi pengikat, perubahan visi-misi kepala daerah, lemahnya advokasi birokrasi, dan keterbatasan anggaran. Secara umum, kebijakan ini berkontribusi positif terhadap peningkatan religiusitas dan spiritualitas PNS. Oleh karena itu, surat edaran wali kota perlu ditingkatkan menjadi Peraturan Wali Kota atau Peraturan Daerah agar memiliki kekuatan hukum dan menjamin keberlanjutan program.
An Analysis of Goods Delivery Operations Management at Shopee Express in Palopo City Kodrat Rippi
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 5 No. 09 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), September 2026
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The increasing volume of e-commerce transactions has created greater demand for fast, accurate, and reliable goods delivery, while delivery delays, shipment accumulation, system disruptions, and distribution barriers remain operational challenges. This study aims to analyze the operational management of goods delivery at Shopee Express in Palopo City and identify the factors supporting and hindering its implementation. This research employed a qualitative method with a descriptive case study approach. Data were collected through observation, semi-structured interviews, and documentation involving 25 informants selected using purposive sampling, consisting of supervisors or coordinators, couriers, sorting and warehouse staff, operational administrative staff, and customers. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, while data credibility was ensured through source, technique, and time triangulation. The findings indicate that operational management has been implemented relatively well through the functions of planning, organizing, actuating, and controlling. Planning is based on package volume, distribution areas, human resource requirements, and operational targets, while clear task division supports coordination among operational personnel. Delivery implementation is supported by digital systems and barcode scanning, and controlling is conducted through tracking systems, performance evaluation, and complaint handling. The main supporting factors are human resources, technology, fleet availability, tracking systems, and work coordination. Meanwhile, weather conditions, infrastructure limitations, system disruptions, high delivery volumes, and customer-related factors remain the main obstacles. The study concludes that effective delivery management requires the integration of human resources, technology, physical resources, and coordination, with continuous improvements in operational monitoring, resource capacity, and distribution optimization.