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All Journal Journal Innovation in Information and Computer Technology
Bella Paramitha
Institut Teknologi dan Bisnis Bina Sriwijaya Palembang

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Web-Based Sales Information System Design for Hijab Retail Enterprises Bella Paramitha; Muhammad Ridho Ardiansyah; Violetta Nirmala
Journal Innovation in Information and Computer Technology Vol. 3 No. 1 (2026): (January) Journal Innovation in Information and Computer Technology (JICTECH)
Publisher : PT. Altaf Publishing Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70895/jictech.v3i1.105

Abstract

The rapid advancement of information and communication technology has transformed retail business operations by enabling the adoption of web-based sales information systems. In the context of hijab retail businesses, increasing market competition and changing consumer purchasing behavior demand efficient, accessible, and structured online transaction mechanisms. However, many small and medium-sized enterprises continue to rely on conventional sales methods and unstructured online platforms, such as social media, which limit effective transaction management, data organization, and sales reporting. This study aims to design and implement a web-based online sales information system for Istana Hijab Palembang to support product marketing, transaction processing, and customer accessibility. The research adopts an applied system development approach using the Waterfall methodology, encompassing requirement analysis, system design, implementation, and testing. Data were collected through interviews, observation, and documentation to ensure alignment between system design and actual business workflows. The system was developed using PHP as the server-side programming language and MySQL as the database management system. The results indicate that the implemented system significantly improves transaction processing efficiency, data accuracy, and reporting capabilities. Sales transactions are automated and stored in a centralized database, enabling real-time monitoring and reliable data retrieval. In addition, the system enhances product marketing reach and customer accessibility by providing continuous online access to structured product information and transparent transaction status. The study concludes that the implementation of a web-based sales information system contributes to operational efficiency, improved customer experience, and expanded market coverage. This research provides both practical and academic contributions by offering a replicable digital solution for retail businesses undergoing digital transformation.
Implementation of a Chatbot-Based Learning Assistant to Support Students Understanding of Database Concepts Indah Rahma Sari; Muhammad Ridho Ardiansyah; Bella Paramitha
Journal Innovation in Information and Computer Technology Vol. 2 No. 3 (2025): (September) Journal Innovation in Information and Computer Technology (JICTECH)
Publisher : PT. Altaf Publishing Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70895/jictech.v2i3.131

Abstract

The rapid development of Artificial Intelligence has created new opportunities to improve learning processes in higher education. One of the emerging technologies is the educational chatbot, which can provide interactive, flexible, and immediate assistance to students during independent study activities. In database courses, many students experience difficulties in understanding abstract concepts such as normalization, table relationships, keys, entity relationship diagrams, and Structured Query Language (SQL). Limited classroom time and differences in student learning pace often make it difficult for lecturers to provide continuous support for all learners. This study aims to implement a chatbot-based learning assistant to support students’ understanding of database concepts. The research employed an applied research approach with a system implementation design. Data were collected through observation, questionnaires, and documentation, while the system was developed using the Waterfall model consisting of requirement analysis, design, implementation, testing, and deployment stages. The results indicate that the chatbot was successfully implemented as a web-based learning tool and received positive evaluations from students in terms of usefulness, ease of use, accessibility, response quality, and support for conceptual understanding, with an overall mean score of 4.33 in the very good category. The chatbot helped students obtain immediate explanations, review course materials, and better understand important database topics. The study concludes that chatbot technology can function as an effective supplementary learning assistant that complements traditional teaching and creates a more flexible learning environment in higher education.
Co-Authors Indah Rahma Sari Muhammad Ridho Ardiansyah Violetta Nirmala