Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmu Manajemen Dan Kewirausahaan (JIMK)
Muhamad Hizbulllah
Universitas Muslim Nusantara Al-Washliyah
Decision Sciences, Operations Research & Management

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Dampak Artificial Intelligence (AI) Pada Efisiensi Operasional Bank: Studi Literatur M. Guffar Harahap; Haidir; Muhamad Hizbulllah
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 6 No 2 (2025): Desember
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/jimk.v6i2.6172

Abstract

The rapid advancement of Artificial Intelligence (AI) has transformed the operational landscape of the banking sector, enabling more efficient and accurate processes. This study aims to analyze the impact of AI on improving operational efficiency in Indonesian banking institutions. A literature review approach was used by examining national and international research related to AI applications in banking operations. The findings show that technologies such as chatbots, machine learning, and Robotic Process Automation (RPA) enhance employee productivity, strengthen internal audit functions, and lower BOPO ratios. AI also contributes to cost reduction and real-time risk control. However, challenges remain in terms of investment costs, human resource readiness, and data security. AI integration has strong potential to increase banking operational efficiency and competitiveness. Effective implementation strategies and regulatory support are essential for optimal results.
Co-Authors Haidir M. Guffar Harahap