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All Journal Jurnal Sistem Informasi dan Informatika (SIMIKA) Journal Artificial: Informatika dan Sistem Informasi
Wanda Ramadhani
Universitas Royal
Computer Science & IT Control & Systems Engineering

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Penerapan Sistem Antrian Berbasis Web Pada Sentra Pelayanan Kepolisian Terpadu (SPKT) Polres Asahan Agus Purnama Sari; Dea Tantri Puspita; Vannia Wulandari; Wanda Ramadhani
Journal Artificial: Informatika dan Sistem Informasi Vol. 4 No. 1 (2026): April 2026
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/artificial.1113

Abstract

Pelayanan publik merupakan fungsi utama Kepolisian Republik Indonesia yang menjadi indikator penting dalam membangun kepercayaan masyarakat. Sentra Pelayanan Kepolisian Terpadu (SPKT) Polres Asahan sebagai garda terdepan pelayanan masih menghadapi permasalahan berupa antrian panjang, waktu tunggu yang lama, serta kurangnya kepastian informasi pelayanan. Penelitian ini bertujuan untuk merancang dan membangun sistem antrian berbasis web pada SPKT Polres Asahan guna meningkatkan efektivitas, efisiensi, transparansi, dan kualitas pelayanan publik. Metode yang digunakan adalah pendekatan kualitatif deskriptif melalui observasi langsung, wawancara dengan petugas SPKT, serta analisis sistem yang berjalan dan sistem yang diusulkan. Hasil penelitian menunjukkan bahwa sistem antrian berbasis web mampu memfasilitasi pengambilan nomor antrian secara online, menyediakan informasi status antrian secara real-time, serta mendukung pemanggilan antrian yang lebih tertib dan terstruktur. Implementasi sistem ini juga menghasilkan data statistik pelayanan yang dapat dimanfaatkan sebagai dasar evaluasi dan pengambilan keputusan berbasis data. Dengan demikian, penerapan sistem antrian berbasis web pada SPKT Polres Asahan terbukti berkontribusi dalam mengurangi waktu tunggu, meningkatkan kepuasan masyarakat, serta mendukung program Polri Presisi menuju pelayanan publik yang modern, transparan, dan akuntabel.
SISTEM PENDUKUNG KEPUTUSAN PENENTUAN PRIORITAS PENERIMA DISTRIBUSI PUPUK MENGGUNAKAN METODE SAW PADA UD. JAYA TANI Wanda Ramadhani; Muhammad Ardiansyah Sembiring; Amalia Amalia
Jurnal Sistem Informasi dan Informatika (Simika) Vol. 9 No. 2 (2026): Jurnal Sistem Informasi dan Informatika (Simika)
Publisher : Program Studi Sistem Informasi, Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/simika.v9i2.4597

Abstract

This study aims to design and implement a Decision Support System (DSS) to determine the priority of fertilizer distribution recipients at UD. Jaya Tani. The main problem faced is that the fertilizer distribution process is still carried out conventionally based on estimates without accurate data analysis, so that there is often a mismatch between the availability of fertilizer stocks and the demand of farmers in the field. This condition has the potential to cause losses due to excess stock or lost sales opportunities due to stock shortages. This study uses the Simple Additive Weighting (SAW) method, which works by weighted summation of the performance values of each alternative based on several predetermined criteria. The criteria used in this study include land area, crop age, remaining fertilizer stock owned by farmers, and fertilizer demand. The system was developed web-based using the PHP programming language with a MySQL database. The results of the study show that the application of the SAW method can help determine the priority of fertilizer distribution recipients in a more objective and measurable manner. The system built is capable of ranking farmers based on the preference values generated, thereby facilitating management in making more targeted fertilizer distribution decisions. With this system in place, UD. Jaya Tani is expected to improve the efficiency of fertilizer distribution management and optimize stock availability to meet farmers' needs more effectively.
Co-Authors Agus Purnama Sari Amalia Amalia Dea Tantri Puspita Muhammad Ardiansyah Sembiring Vannia Wulandari