Sitta Kusuma
Management and Business Study Program, Mitra Bangsa University, Jakarta

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The Effect of Motivation and Discipline on Employee Performance at the Directorate of Samapta, Metro Jaya Regional Police Agus Nur Salim; Yuni Pratikno; Sitta Kusuma
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6474

Abstract

This study aims to analyze the influence of motivation and work discipline on employee performance, both partially and simultaneously, at the Samapta Directorate of the Jakarta Metropolitan Police. The focus of this study is important considering that the Samapta Directorate has a strategic role in maintaining public security and order and handling rapid responses to various operational situations, so that employee performance is highly determined by the level of motivation and work discipline they have. This study uses a quantitative approach with a census method, where the entire population of 89 employees is used as respondents. Data were collected through a structured questionnaire as the primary data, and supported by qualitative data in the form of open responses and limited interview results to enrich the understanding of empirical conditions in the field. Data analysis was carried out using SPSS version 27 software through validity, reliability, and hypothesis testing. The results of the study indicate that motivation (X1) and work discipline (X2) have a positive and significant effect on employee performance (Y) partially. In addition, the results of simultaneous testing indicate that motivation and discipline together have a significant effect on employee performance. The coefficient of determination (R Square) value of 0.337 indicates that 33.7% of the variation in employee performance can be explained by motivation and work discipline, while the remaining 66.3% is influenced by other factors outside the research model. This finding emphasizes the importance of strengthening motivation and work discipline in improving employee performance in police institutions.
The Influence of Human Resources and Work Environment on the Performance Of Employees In The Directorate Of Samapta, Metro Jaya Regional Police Arif Prasetyo; Yuni Pratikno; Sitta Kusuma
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6477

Abstract

This study aims to determine and analyze the influence of human resources on employee performance, the influence of the work environment on employee performance, and the influence of human resources and the work environment simultaneously on employee performance at the Samapta Directorate of the Jakarta Metropolitan Police. This research is important to conduct considering that the Samapta Directorate has a strategic role in carrying out police operational tasks that require personnel readiness, professionalism, and support for a conducive work environment. The quality of human resources that include competence, motivation, and work experience, as well as a safe, comfortable, and collaborative work environment, is believed to contribute directly to employee performance achievements. The type of research used is quantitative research with an associative approach, namely to examine the relationship and influence between variables objectively through numerical data processing. However, this study is also supplemented with qualitative data as supporting data, such as the results of observations, limited interviews, and respondents' statements in questionnaires, in order to obtain a more comprehensive understanding of actual conditions in the field. The population of this study amounted to 89 personnel of the Samapta Directorate of the Jakarta Metropolitan Police, and the entire population was used as respondents so that the sampling technique used was a census. Hypothesis testing was conducted using SPSS version 27 software. The results of the study indicate that partially human resources (X₁) and work environment (X₂) have a positive and significant effect on employee performance (Y). Simultaneously, both independent variables are also proven to have a significant effect on employee performance. The coefficient of determination (R-Square) value of 0.309 or 30.9% indicates that employee performance can be explained by human resources and work environment, while the remaining 69.1% is influenced by other factors outside this study, thus opening opportunities for further research to examine additional variables
The Effect of Welfare, Work Motivation and Education Level on Personnel Performance in the Cimahi Resort Police Security Intelligence Unit Dimas Pambudi; Yuni Pratikno; Sitta Kusuma
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6484

Abstract

Personnel performance is an important factor in supporting the effectiveness of intelligence and security tasks, especially in the Security Intelligence Unit of the Cimahi Police Resort which has a strategic role in maintaining regional stability and security. Optimal personnel performance is influenced by various internal organizational factors, including welfare, work motivation, and education level. This study aims to analyze the influence of welfare on personnel performance, the influence of motivation on personnel performance, the influence of education level on personnel performance, and the influence of welfare, motivation, and education level simultaneously on personnel performance in the Security Intelligence Unit of the Cimahi Police Resort. This study uses a quantitative approach with a survey method, which emphasizes the collection and processing of data in the form of numbers so that the results of the analysis can be interpreted objectively and measurably. In addition, this study is supplemented with qualitative data as supporting data, in the form of open-ended statements in questionnaires and the results of consultations and short interviews to enrich understanding of the variables studied. The study population was 53 personnel, with the sampling technique using total sampling. Data analysis was conducted using multiple linear regression with the help of the SPSS Version 26 program. The results showed that partially welfare and education level had a positive and significant effect on personnel performance, while motivation did not have a significant effect on personnel performance. Simultaneously, welfare, motivation, and education level influence personnel performance. The coefficient of determination (R Square) value of 0.508 indicates that 50.8% of the variation in personnel performance can be explained by these three variables, while the remainder is influenced by other factors outside the research model. This finding confirms that improving welfare and education level are strategic factors in improving the performance of personnel of the Cimahi Police Security Intelligence Unit
The Influence of Organizational Development and Human Resources on the Effectiveness of Marine Corps Territorial Staff Duties Hana Prasetyaji; Yuni Pratikno; Sitta Kusuma
Dinasti International Journal of Digital Business Management Vol. 7 No. 3 (2026): Dinasti International Journal of Digital Business Management (April-May 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i3.6489

Abstract

Personnel work effectiveness is a crucial factor in supporting the successful implementation of military organizational tasks and functions, especially in the Marine Corps Territorial Staff which has a strategic role in fostering regional potential and empowering the defense community. This study aims to analyze the influence of Organizational Development and Human Resource Development on the Work Effectiveness of Marine Corps Territorial Staff Personnel, both partially and simultaneously. This study uses a quantitative approach with a survey method. Data collection was carried out by distributing questionnaires to 93 Marine Corps territorial staff personnel who were used as research respondents. The data analysis technique used is multiple linear regression analysis with the help of the SPSS program. The results of the study indicate that partially Organizational Development has a positive and significant effect on Personnel Work Effectiveness, with a t-value of 3.525 and a significance level of <0.001. In addition, Human Resource Development also has a positive and significant effect on Personnel Work Effectiveness, with a t-value of 5.498 and a significance level of <0.001. Simultaneously, Organizational Development and Human Resource Development have a significant effect on Personnel Work Effectiveness, as indicated by the F-value of 22.514 with a significance of <0.001. The coefficient of determination (R Square) of 0.333 indicates that the two independent variables are able to explain 33.3% of the variation in Personnel Work Effectiveness, while the rest is influenced by other factors outside the research model. This finding confirms that strengthening planned organizational development and continuously improving the quality of human resources are strategic factors in increasing the effectiveness of the Marine Corps Territorial Staff's duties
The Effect of Discipline and Organizational Climate on the Quality of Public Services at the Bogor City Samsat Triseno Budiharto; Yuni Pratikno; Sitta Kusuma
Dinasti International Journal of Digital Business Management Vol. 7 No. 3 (2026): Dinasti International Journal of Digital Business Management (April-May 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i3.6550

Abstract

The quality of public service is the main indicator of the success of government agencies' performance in meeting the needs and expectations of the community, especially in motor vehicle administration services at the Bogor City SAMSAT which demands speed, accuracy, and accountability of service. Optimal service quality cannot be separated from the role of human resources, especially work discipline and organizational climate formed in the work environment. This study aims to analyze the influence of work discipline and organizational climate on the quality of public service at the Bogor City SAMSAT, both partially and simultaneously. This study uses a quantitative approach with a survey method. Data were collected by distributing questionnaires to 112 Bogor City SAMSAT employees who served as research respondents. The data analysis technique used was multiple linear regression analysis with the help of the Statistical Package for the Social Sciences (SPSS) version 29 program. The results of the study indicate that partially work discipline has a positive and significant effect on service quality, with a t-value of 9.418 and a significance level of 0.000. In addition, organizational climate also has a positive and significant effect on service quality with a t-value of 5.872 and a significance level of 0.004. Simultaneously, work discipline and organizational climate have a significant effect on the quality of public services, as indicated by the F-value of 45.832 with a significance level of <0.001. The coefficient of determination (R Square) of 0.457 indicates that work discipline and organizational climate are able to explain 45.7% of the variation in service quality, while the remaining 54.3% is influenced by other factors outside the research model. This finding confirms that the implementation of consistent work discipline and the creation of a conducive organizational climate are strategic factors in improving the quality of public services at SAMSAT Bogor City