Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal Journal of Management - Small and Medium Enterprises (SME's) International Journal of Social Science and Religion (IJSSR)
T. Herry Rachmatsyah
Public Administration Doctoral Studies, Universitas Prof. Dr. Moestopo (Beragama)
Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Digitalisation of Border Control through Autogate and the Emerging Configuration of Immigration System Resilience in Indonesia Besse Hartati; Sunarto; Pandji Sukmana; T. Herry Rachmatsyah
International Journal of Social Science and Religion (IJSSR) 2026: Volume 7 Issue 1
Publisher : Indonesian Academy of Social and Religious Research (IASRR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53639/ijssr.v7i1.386

Abstract

This article examines Indonesia’s autogate policy not only as a digital service innovation, but as a component of immigration system resilience. Drawing on policy implementation theory by Edwards III, Sabatier & Mazmanian, e-government literature on the design reality gap, system resilience thinking, and the information security CIA triad, the study analyses how autogate is designed, regulated, and operated at major international airports. Using a qualitative descriptive approach based on documentary and literature review, it maps legal foundations, organizational arrangements, and technical narratives surrounding automated border control. The findings show that autogate has improved processing times, standardized procedures, and strengthened traceability through digital logs, thereby supporting efficiency, accountability, and internal control. However, recurrent system downtime, biometric errors, incomplete system integration, and heavy dependence on infrastructure reveal significant vulnerabilities in confidentiality, integrity, and availability of data. Fragmented governance across immigration, airport operators, cybersecurity, and communications authorities reinforces a design–reality gap, limiting coordination, local ownership, and adaptive capacity. The article concludes that autogate currently functions as a double-edged innovation, symbolizing digital modernization while only partially reinforcing immigration system resilience. It recommends clearer mandates, stronger cross-sector coordination, improved data governance, and investment in human resources and risk-based oversight to align automated border control with a more robust, rights-sensitive model of digital immigration governance.
CO-CREATION AND THE CREATIVE ECONOMY : REDEFINING PUBLIC SERVICE DELIVERY FOR INCLUSIVE INNOVATION Dessy Ruhati; Triyuni Soemartono; Khasan Effendy; T. Herry Rachmatsyah
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.26084

Abstract

The creative economy has emerged as a dynamic engine of economic resilience and social innovation, especially in the aftermath of the COVID-19 pandemic. This article explores the interaction between co-creation and creative economic ecosystems, emphasizing how participatory governance models can enhance public service delivery and foster inclusive development. Drawing on mixed-methods research involving 450 creative enterprises and over 100 stakeholder interviews across Indonesia, Portugal, and Spain, the study investigates the enabling conditions for co-creation, namely digital literacy, institutional flexibility, and stakeholder engagement. Quantitative analysis using structural equation modeling highlights the mediating role of digital skills in enhancing business sustainability, while qualitative insights reveal barriers such as bureaucratic inertia and algorithmic governance. Case studies of creative kampongs in Bandung, innovation labs in Gipuzkoa, and hybrid tourism platforms in Lisbon demonstrate the transformative potential of collaborative service design. However, the research also cautions against superficial participation, showing that power asymmetries can undermine co-creation outcomes without institutional safeguards. The findings demonstrate the need for adaptive governance structures, integrated cultural impact indicators, and platform reforms to ensure equitable participation. This study promotes a paradigm shift towards relational and iterative governance that values local knowledge, encourages experimentation, and propels sustainable growth by integrating creative economy principles into public policy frameworks. This article contributes to contemporary debates on public innovation by proposing a co-creation framework grounded in cultural vitality, digital empowerment, and democratic inclusivity. Keywords: Creative Economy; Co-creation; Public Service Innovation; Governance
Co-Authors Besse Hartati Dessy Ruhati Khasan Effendy Pandji Sukmana Sunarto Triyuni Soemartono