Kalinda Oktafiani
Universitas Muhammadiyah Sukabumi

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Analisis Koordinasi Antar SKPD dalam Penataan dan Pemberdayaan PKL : Studi Kasus Kota Sukabumi: (Analysis of Coordination Among Local Government Agencies in the Management and Empowerment of Street Vendors: A Case Study of Sukabumi City) Andi Mulyadi; Dian Purwanti; Ratna Istianah; Kalinda Oktafiani
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 9 No. 1: Juni 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/ftegyt67

Abstract

This study aims to analyze the coordination among Regional Government Agencies (SKPD) in the management and empowerment of Street Vendors (PKL) in Sukabumi City. The study is motivated by the efforts of the Sukabumi City Government to maintain public order, improve the quality of public spaces, and support the sustainability of community economic activities. Although the government has relocated street vendors to designated areas, many vendors continue to return to the city center, highlighting the need for effective coordination among the agencies involved. This study employed a qualitative method with a descriptive approach. Data were collected through observation, interviews, and documentation involving informants from the Municipal Police (Satpol PP), the Department of Cooperatives, Micro, Small and Medium Enterprises, Industry and Trade (Diskumindag), the Transportation Agency, and Cikole Subdistrict Office. Informants were selected using purposive sampling and snowball sampling techniques. Data analysis was conducted using Chandra Bose’s coordination theory, which includes clearly defined goals, clear lines of authority and responsibility, comprehensive policies, cooperation, communication, leadership, and supervision. The findings indicate that coordination among regional government agencies in the management and empowerment of street vendors in Sukabumi City has been relatively effective. This is reflected in shared objectives, a clear division of responsibilities, inter-agency cooperation, adaptive communication, and leadership support that fosters synergy among stakeholders. However, several challenges remain, including limited human resources, the absence of standardized coordination mechanisms, discrepancies in data among agencies, and limited relocation sites for street vendors. Therefore, strengthening a structured and sustainable coordination system is necessary to enhance the effectiveness of street vendor management and empowerment in Sukabumi City.
IMPLEMENTASI KEBIJAKAN PELAYANAN PUBLIK SISTEM ELEKTRONIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SUKABUMI Tuah Nur; Kalinda Oktafiani; Riky Nuryaman
JRPA - Journal of Regional Public Administration Vol. 11 No. 1 (2026): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study analyzes the implementation of electronic-based public service policies through the Moci Legit application at the Sukabumi City Population and Civil Registration Office. Digital transformation in the population administration service sector is expected to improve efficiency, transparency, and public access. However, in practice, various obstacles remain, including system disruptions, limited service information, and the continued occurrence of manual processes following online submissions. The study employs a descriptive qualitative approach using observation, interviews, and documentation techniques. Analysis utilizes Edwards III’s policy implementation model, which encompasses communication, resources, disposition, and bureaucratic structure. The results of the study indicate that policy implementation is underway but has not yet been optimized. The main inhibiting factors include the capacity of the application system, limitations in the public’s digital literacy, and internal coordination that has not yet been fully integrated. The study recommends strengthening digital infrastructure, enhancing the capacity of government officials, and improving electronic complaint mechanisms.