Sri Ekanti Sabardini
Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

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The Moderating Role of Brand Attachment in the Relationship between Brand Awareness and Brand Engagement on Apparel Purchase Retention on TikTok Shop among Generation Z Abdul Hadi Hari; Sri Ekanti Sabardini
Telaah Bisnis Vol. 26 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v26i2.638

Abstract

This study is conducted in the context of the growing use of social media-based e-commerce platforms, particularly TikTok Shop, by Generation Z for purchasing apparel products. This phenomenon highlights the need to understand the factors influencing consumer loyalty, especially those related to brand awareness, consumer engagement, and emotional attachment to brands. The aim of this research is to analyze the influence of Brand Awareness and Brand Engagement on Purchase Retention, as well as to evaluate the moderating role of Brand Attachment in strengthening these relationships. The study employs a correlational quantitative research design using a survey method. The population consists of Generation Z consumers who have previously purchased apparel products via TikTok Shop. A purposive sampling technique was used, resulting in 150 respondents. Data were analyzed using SmartPLS software to examine both the direct relationships and the moderating effects among variables. The findings reveal that both Brand Awareness and Brand Engagement positively affect Purchase Retention. Moreover, Brand Attachment is proven to moderate these relationships, indicating that emotional attachment to the brand strengthens the influence of brand awareness and engagement on purchase loyalty. This research contributes theoretically by reinforcing the model of relationships among awareness, engagement, attachment, and purchase retention within the context of social media-based e-commerce. Practically, the findings offer valuable insights for marketers in designing strategies to enhance consumer loyalty by increasing awareness, fostering engagement, and building emotional attachment to brands on digital platforms.
Meningkatkan Retensi Karyawan melalui Lingkungan Kerja, Budaya Organisasi, dan Work-Life Balance: Studi pada PT Perkebunan Tambi Wonosobo Muammar Khadafi; Sri Ekanti Sabardini
Surplus: Jurnal Ekonomi dan Bisnis Vol. 5 No. 1 (2026): Juli-Desember 2026
Publisher : Yayasan Pendidikan Tanggui Baimbaian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71456/sur.v5i1.2376

Abstract

Penelitian ini menganalisis pengaruh lingkungan kerja, budaya organisasi, dan work-life balance terhadap retensi karyawan di PT Perkebunan Tambi Wonosobo dengan pendekatan kuantitatif yang dilandasi Social Exchange Theory. Populasi penelitian berjumlah 109 karyawan tetap, dengan 53 responden yang dipilih melalui proportional purposive sampling. Data dikumpulkan melalui kuesioner skala Likert dan dianalisis menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, regresi linear berganda, uji hipotesis (uji t dan uji F), serta uji koefisien determinasi. Hasil penelitian menunjukkan bahwa lingkungan kerja dan work-life balance tidak berpengaruh signifikan terhadap retensi karyawan, sedangkan budaya organisasi berpengaruh positif dan signifikan. Temuan ini menunjukkan bahwa pada konteks agroindustri ini, budaya organisasi menjadi faktor dominan dalam mempertahankan karyawan, sementara lingkungan kerja dan work-life balance belum menjadi faktor penentu.