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All Journal Jurnal Desain dan Analisis Teknologi
Natasya Nur Hadi
Institut Teknologi Batam
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering

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Smart Academic Chatbot for Student Information Services Based on Transformer-Fine Tuning Muhammad Nazwan; Ananda Hilmy; Azua Ramadhan; Fernandi Lucky Putra; Natasya Nur Hadi; I Gusti Bagus Agung Dharmaya; Mhd Adi Setiawan Aritonang; Deosa Putra Caniago
Jurnal Desain Dan Analisis Teknologi Vol. 5 No. 2 (2026): Juli
Publisher : Aptikom Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58520/jddat.v5i2.88

Abstract

This research developed a Transformer-based Smart Academic Chatbot using the fine-tuning method to generate more accurate responses tailored to students' needs. The development process follows the Waterfall model, starting from the collection of academic question-answer data, pre-processing, architecture design, to implementation and testing. The evaluation results show that the chatbot is able to provide relevant answers with a good level of accuracy, as well as improve the ease of access to academic information. This system has the potential to be a smart solution in supporting the digital transformation of campus academic services.
Co-Authors Ananda Hilmy Azua Ramadhan Caniago, Deosa Putra Fernandi Lucky Putra I Gusti Bagus Agung Dharmaya Mhd Adi Setiawan Aritonang Muhammad Nazwan