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All Journal Cognitionis Civitatis et Politicae Journal of Social Science Utilizing Technology
John Ngirabong
University of Hawaii at Manoa
Social Sciences

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REFORMING THE BUREAUCRACY: A STUDY OF PUBLIC ADMINISTRATION REFORMS AND THEIR IMPACT ON CORRUPTION AND SERVICE QUALITY Mohammad Habibi; John Ngirabong; Monica Kintomw; Timothy Rechab
Cognitionis Civitatis et Politicae Vol. 2 No. 5 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/politicae.v2i5.3140

Abstract

Pervasive issues of corruption and inadequate service delivery remain significant challenges in public administration globally, undermining public trust and hindering development. While many nations have initiated comprehensive bureaucratic reforms, their efficacy requires rigorous empirical assessment. This study aims to analyze the impact of specific public administration reforms focusing on transparency, accountability, and performance management on levels of corruption and the quality of public service delivery. A mixed-methods approach was employed, combining quantitative analysis of panel data from 20 countries over a 10-year period with in-depth qualitative case studies of two reformed public agencies. The findings indicate that reforms implementing e-governance and open data policies have a statistically significant negative correlation with corruption. Performance-based management systems were strongly associated with improved service quality metrics. However, the case studies revealed that the success of these reforms is significantly mediated by strong political leadership and the capacity to overcome institutional resistance. The study concludes that while structural reforms are effective tools, their success is contingent upon a supportive political and institutional environment, suggesting a need for context-sensitive implementation.
Digital Natives and Civic Disengagement: Investigating the Role of Social Media Echo Chambers on Youth Political Apathy John Ngirabong; Monica Kintomw; Timothy Rechab
Journal of Social Science Utilizing Technology Vol. 3 No. 4 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v3i4.2875

Abstract

Background. The growing prevalence of algorithmically curated social media environments has intensified concerns about youth civic disengagement, particularly among digital natives who rely heavily on online platforms for information and social interaction. Emerging scholarship suggests that echo chambers may limit exposure to diverse viewpoints, yet their specific influence on political apathy among young users remains insufficiently examined. Purpose. This study aims to investigate how social media echo chambers shape patterns of civic disengagement and attenuate political motivation among digital native populations. Method. A mixed-methods design was employed, combining a survey of 512 respondents aged 18–25 with in-depth interviews and digital trace analysis of users’ online interaction networks. Results. The findings indicate that strong echo chamber effects correlate with reduced interest in public affairs, lower perceived political efficacy, and diminished motivation to participate in offline or institutional civic activities. Interview data reveal that repetitive, ideologically homogeneous content fosters a sense of political fatigue and reinforces disengaged orientations. Conclusion. The study concludes that echo chambers contribute to youth political apathy not through coercive influence but through the gradual normalization of passivity and selective avoidance within digital cultures. These results underscore the need for media literacy interventions and platform-level design strategies that promote exposure to diverse political perspectives.
Co-Authors Mohammad Habibi Monica Kintomw Monica Kintomw Timothy Rechab Timothy Rechab