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All Journal JUSTIAN - Jurnal Sistem Informasi Akuntansi JURNAL MANAJEMEN DAN AKUNTANSI CAKRAWARTI
Santi Santi
Universitas Bina Sarana Informatika
Computer Science & IT

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Rancang Bangun Sistem Informasi Pengarsipan Dokumen Di Kantor Camat Segedong Berbasis Web Santi Santi; Sri Murni; Kartika Handayani; Erni Erni; Panny Agustia Rahayuningsih; Fuad Nur Hasan
Jurnal Sistem Informasi Akuntansi Vol 6 No 1 (2025): Periode Maret 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/justian.v6i1.9429

Abstract

In accordance with Pontianak District Regulation No. 7 of 2005, which formally established Segedong District, it was created by dividing Siantan District, which is now Jongkat District. Document archiving, including the recording of arriving and outgoing letters, is an integral part of the work of the Segedong Camat Office, a government agency in Segedong that provides services. The Segedong Sub-District Office has an issue with document archiving; specifically, they still use an agenda book to manually record incoming and outgoing letters. There is a risk of data corruption or loss while using the agenda book to record letters. The Segedong Sub-District Office is in need of an information system for web-based archiving. The research methodology involves conducting interviews and direct observations of the Segedong District Office's document filing system. In response to the challenges encountered by the Segedong District Office's staff in the process of document archiving, the author proposes the development of a web-based document archiving information system. Development of websites in PHP with the help of Xampp and MySQL. data pertaining to outgoing mail, index, reports on arriving mail, and reports on outgoing mail
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Restoran Geisha The Sushi House Jakarta Barat: The Influence of Product Quality and Service Quality on Customer Satisfaction at Geisha The Sushi House Restaurant West Jakarta Santi Santi; Aris Hidayat
Jurnal Manajemen dan Akuntansi Cakrawarti Vol. 1 No. 3 (2026): Oktober 2026 - Desember 2026
Publisher : PT Cakrawarti Empat Proksi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67183/jmac.v1i3.163

Abstract

This study aims to determine and analyze the influence of product quality and service quality, both partially and simultaneously, on customer satisfaction at Geisha The Sushi House Restaurant, West Jakarta. The rapidly growing Japanese culinary industry demands that businesses maintain quality to create a maximum dining experience for consumers. The research method used was descriptive quantitative. Sampling was conducted using a probability sampling technique with a total of 106 customers as respondents. Data were collected using a structured questionnaire and processed using SPSS version 27 software. Hypothesis testing was conducted through multiple linear regression analysis, partial t-tests, simultaneous t-tests (F-tests), and coefficient of determination (R²) tests. The t-test results indicate that product quality has a positive and significant partial effect on customer satisfaction with an independent contribution of 19.98%. Service quality also has a positive and significant partial effect on customer satisfaction with an independent contribution of 14.29%. Furthermore, the F-test results confirmed that product quality and service quality simultaneously (together) have a positive and significant effect on customer satisfaction, with an F-value of 69.229. The simultaneous coefficient of determination (R²) indicates that these two independent variables explain 57.3% of the variation in customer satisfaction levels, while the remaining 42.7% is influenced by factors outside the research model.
Co-Authors Aris Hidayat Erni Erni Fuad Nur Hasan Kartika Handayani Panny Agustia Rahayuningsih Sri Murni