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All Journal Takuana: Jurnal Pendidikan, Sains, dan Humaniora Journal of Social Knowledge Education (JSKE)
Elake Nataniel
Master of Public Administration, Postgraduate Program, Pattimura University
Arts Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Efikasi Diri, Harga Diri, dan Kepemimpinan Diri terhadap Kinerja Pegawai dalam Respons Darurat Bencana di Kabupaten Seram Bagian Barat Manda Melina Kamelane; Wahab Tuanaya; Elake Nataniel
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 3 (2025): Takuana (October-December)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i3.243

Abstract

This study examines the influence of self-efficacy, self-esteem, and self-leadership on employee performance in disaster emergency response within West Seram Regency. The research employs a descriptive–quantitative approach with a causal-correlational design, conducted at the Regional Disaster Management Agency (BPBD) over a two-month period. The population consists of 50 employees, from which 44 respondents were selected using the Isaac and Michael sampling table at a 95% confidence level through simple random sampling. Data were analyzed using multiple linear regression. The results indicate that self-efficacy has a significant independent effect on employee performance during emergency operations. Self-esteem also contributes to performance variations, while self-leadership exerts a partial influence on performance outcomes. Furthermore, the three psychological variables collectively have a simultaneous and significant impact on employees’ effectiveness in handling disaster emergencies in West Seram Regency.
The Mediating Effect of Work Engagement on the Influence of Career Development on Organizational Citizenship Behavior at the Personnel and Human Resource Development Agency of Western Seram Regency Fellin A. Luhukay; Tehubijuluw Zacharias; Elake Nataniel
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 3 (2025): Takuana (October-December)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i3.244

Abstract

This study examines the mediating role of work engagement in the relationship between career development and Organizational Citizenship Behavior (OCB) at the Personnel and Human Resource Development Agency of West Seram Regency. Using a quantitative, explanatory research design, data were collected through a structured questionnaire and analyzed using multiple regression and Sobel mediation tests. The results show that career development significantly improves OCB, and this effect becomes stronger when work engagement acts as a mediator. Employees who experience clear career pathways, competency-based development, and fair promotion systems tend to exhibit higher levels of vigor, dedication, and absorption, which in turn encourage voluntary behaviors beyond formal job roles. The findings also indicate that work engagement plays a substantial role in shaping positive employee behavior, serving as a psychological link between career development policies and OCB. The study highlights the importance of aligning career development initiatives with engagement strategies to enhance organizational performance in the public sector.
Impact of Job Satisfaction and Organizational Culture on Service Quality in Central Maluku Regency Edward Teubun; Hendry Selanno; Elake Nataniel
Journal of Social Knowledge Education (JSKE) Vol. 6 No. 4 (2025): November
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v6i4.2330

Abstract

Purpose of the Study: This study aims to examine the influence of job satisfaction and organizational culture on improving service quality at the Investment and One-Stop Integrated Service Office of Central Maluku Regency. The focus is to determine which internal factors significantly drive better public service quality. Methodology: The study applies a quantitative approach using a survey method. Data were collected with structured questionnaires from 38 employees for the independent variables and 100 service users for service quality. Multiple regression analysis and hypothesis testing were performed using SPSS software to evaluate variable relationships. Main Findings: The results show that all independent variables collectively have a significant effect on service quality. However, partial testing indicates that only job satisfaction has a positive and significant impact on service quality. Employee performance shows a negative and non-significant effect, while organizational culture does not significantly influence service quality improvement at the Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu the Investment and One-Stop Integrated Service Office of Central Maluku Regency. Novelty/Originality of this Study: This study highlights the contrasting effects of internal organizational factors on public service quality by showing that job satisfaction is the only significant driver. The finding provides new insight into prioritizing human resource policies in public service institutions where organizational culture and employee performance may not directly enhance service outcomes.
Co-Authors Edward Teubun Fellin A. Luhukay Manda Melina Kamelane Selanno, Hendry Tehubijuluw Zacharias Wahab Tuanaya