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Employee retention and organizational performance in Kabale District Local Government, Uganda Fabian Mwosi; Marus Eton; Simon Peter Olupot; Bernard Patrick Ogwel
Annals of Management and Organization Research Vol. 6 No. 1 (2024): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i1.1985

Abstract

Purpose: This study investigates the connection between Kabale District Local Government (KLDG) staff retention and organizational performance. Research Methodology: A correlational study design with the goal of reporting on the connection between staff retention and organizational performance in the local government of the Kabale District. A sample size of 96 respondents was chosen from among the 142 division personnel and staff in the sub-counties that participated in the survey. A survey consisting of questionnaires and interviews was conducted to gather data. Results: The degree and intensity of the association between employee retention and organizational performance were determined using a correlation analysis. Qualitative data derived from interviews were documented and categorized verbatim. When the influence of the work environment was considered, the study discovered a very weak link between employee retention and organizational performance. Limitations: This study was conducted to cover employee retention and employee performance in one district, and the results cannot be generalized. Contribution: The study suggests that the Kabale District Local Government (KCLG) needs to make improvements to its workplace to encourage staff members to remain with the institution. The district should follow established protocols, including local government, public financial management, and public service standing orders.   An independent investigation of the contribution of policy execution to the achievement of organizational objectives in Ugandan local governments is also warranted.
Digital Financial Services and Tax Revenue Mobilization Marus Eton; Simon Peter Olupot; Fabian Mwosi; Martin Emukuny; Tobby Akecha
International Journal of Financial, Accounting, and Management Vol. 8 No. 2 (2026): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ijfam.v8.n2.p323-339.2026

Abstract

Purpose: This study explored the effect of digital financial services on tax revenue mobilization in Uganda and developed appropriate solutions to address the identified gaps. Methodology: A descriptive design was applied to summarize respondents’ characteristics, while a correlational design was used to analyze the relationships among the study variables. Results: This study found that tax education, the use of electronic tax systems, and tax laws and administration are key determinants of revenue mobilization. The use of digital financial platforms such as e-banking, mobile money, and e-tax systems boosts revenue mobilization campaigns, thus increasing domestic revenue from citizens. Furthermore, a positive significant relationship between digital financial services and revenue mobilization was established (r = 0.333**, Sig. = 0.000). Conclusions: There is a need for massive community sensitization on the usage of digital financial services to create a favorable attitude and intention towards the use of digital financial services in revenue mobilization. Training sessions should be organized for both employees and the business community on the use of digital financial services and their supporting tools. Limitations: This study did not focus on non-digital financial services; thus, future studies should establish the relationship between stakeholder attitudes towards digital services and revenue collection. Contributions: This study helps address and remove fear, especially among taxpayers who may be resistant to using digital platforms for paying taxes and duties due to ignorance of how to navigate the digital payment platforms.