Mutia Damayanti
Universitas Muhammadiyah Bandung

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Analisis Penerapan Manajemen Risiko Operasional pada Usaha Mikro Kecil dan Menengah Sektor Kuliner ; Studi Kasus Ayam Bersih Berkah Aulia Rahadatulaisyi; Khairunnisa Amalina; Mutia Damayanti; Asep Suwarna
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 2 No. 1 (2026): JANUARI-MARET
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/fv31yc84

Abstract

This study aims to analyze the implementation of risk management in Ayam Bersih Berkah (ABB) as a Micro, Small, and Medium Enterprise (MSME) operating in the culinary sector. This study uses a qualitative descriptive approach with data collection techniques through direct observation and interviews with Ayam Bersih Berkah outlet managers. The results of the study indicate that ABB faces various operational risks stemming from several main aspects, namely human resource risks, availability and quality of raw materials, cleanliness and quality of business premises, marketing activities, and risks related to customers. In carrying out daily operations, ABB has implemented standard operating procedures (SOPs), including storing raw chicken in the freezer, a twenty-four-hour thawing process, and a thirteen-minute frying process to maintain product quality and hygiene. In addition, ABB also implements employee performance monitoring to maintain service consistency. However, the implementation of risk management at ABB is still informal and has not been systematically documented in the form of a written policy. Risk control is carried out practically through direct supervision by outlet leaders, coordination between branches, and the use of digital systems to support operational and promotional activities. The implementation of these risk controls helps ABB maintain operational smoothness, service quality, customer satisfaction, and business sustainability in the face of competition.
Analisis Etika Bisnis dan Penyalahgunaan Wewenang dalam Kasus Investasi Ali Rahman Fauji; Halimah Zahrah; Aulia Rahadatulaisyi; Feisal Rahman Setiawan; Mutia Damayanti
PENG: Jurnal Ekonomi dan Manajemen Vol. 2 No. 4 (2025): Oktober-Desember, Humanities, Economic and Social Issues
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/jbrt8p41

Abstract

The application of ethical business law is becoming increasingly important in today's complex corporate world, especially in the context of ethical violations that can harm various parties, including consumers, employees, and other stakeholders, as highlighted by the case of PT Jouska Financial Indonesia involving unauthorized management of client funds and manipulation of funds that caused financial losses and a crisis of public confidence. This research aims to deeply analyze the violation of business ethics principles by PT Jouska and examine its empirical impact on public trust and regulation of the financial services industry in Indonesia. Using a qualitative method with a case study approach, this research analyzes PT Jouska Financial Indonesia as the unit of analysis through document study and literature review, with descriptive and interpretive data analysis techniques. The results show that PT Jouska has violated the principles of honesty and integrity by managing client funds in a non-transparent manner, conducting adverse transactions without consent, and manipulating financial statements, resulting in financial losses, loss of trust, and a negative impact on the company's reputation and regulatory oversight. Therefore, it is recommended that the implementation of strong legal business ethics should be prioritized to prevent similar violations, protect consumer rights, and safeguard the company's reputation, through policy reforms, strengthening of supervisors, and strengthening of regulatory oversight.