Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Abdi Masyarakat UIKA
Syahfira Nur Jannah
Institut Teknologi, Sains, dan Kesehatan RS. dr. Soepraoen Kesdam V/BRW
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Public Health Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Empowering Outpatients to Use Mobile JKN for Queue Registration at RSUD Bangil Alya Nurryta Putri; Fita Rusdian Ikawati; Lilik Afifah; Nur Hamid Abdullah; Dewi Anggih Surya Permatasari; Elsa Andara Dita Amellia; Shevia Dwi Nugraheni; Widya Lailatur Rofida; Syahfira Nur Jannah; Immaculata Vettha Sarasvati Widasari; Erva Mar’atul Mahmudah
AMK : Abdi Masyarakat UIKA Vol. 4 No. 4 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/amk.v4i4.2788

Abstract

Mobile JKN is a digital platform launched by BPJS Health to simplify access to healthcare services, particularly through its online queue registration feature. Despite its benefits, many users still struggle to operate the application due to limited digital literacy. This community service program aimed to enhance public competency in utilizing the Mobile JKN app for outpatient registration at RSUD Bangil. The activity involved direct health education, live app demonstrations, and personal guidance for patients and their families. Effectiveness was evaluated through pre- and post-activity questionnaires measuring knowledge improvement. The results indicated a significant increase in participants’ ability to independently use the online queue function. This initiative is expected to contribute to digital transformation in healthcare services and improve the efficiency of outpatient registration procedures.
Co-Authors Alya Nurryta Putri Dewi Anggih Surya Permatasari Elsa Andara Dita Amellia Erva Mar’atul Mahmudah Fita Rusdian Ikawati Immaculata Vettha Sarasvati Widasari Lilik Afifah Nur Hamid Abdullah Shevia Dwi Nugraheni Widya Lailatur Rofida