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UI/UX Design of GoHealth Mobile Application Using Design Thinking Approach Umar Al Fata; Teguh Ade Mauladi; Muhamad Fikri; Miftahul Huda
Journal Mobile Technologies (JMS) Vol. 4 No. 1 (2026): February
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/jms.v4i1.707

Abstract

The swift pace of digital change in healthcare has opened new doors for mobile health services (m-health), but users in developing areas still face major hurdles, like high consultation costs, no real-time updates on health facility activities, and poor usability of current platforms. This study wants to create a user-focused mobile health app, "GoHealth," using the Design Thinking approach to solve these exact problems. The research framework combines the five steps of Design Thinking—Empathize, Define, Ideate, Prototype, and Test—with a specific focus on improving user interaction and accessibility. Quantitative results showed an overall Task Success Rate (TSR) of 92%, though specific tasks like 'Input Form' and 'Payment' initially had a lower success rate of 80% before iteration. The high-fidelity prototype has a simplified consultation flow, real-time location tracking for health facilities, and a curated health literacy module. Usability testing with representative users (n=5) using the Unmoderated Usability Study method showed a high task completion rate but identified areas for improvement in micro-interactions. This study concludes that a human-centered approach significantly enhances perceived utility and efficiency in mobile health applications by bridging the gap between technological capability and user needs.
Analisis Elemen Gamifikasi dan Micro-interactions pada Aplikasi Duolingo: Tinjauan Literatur Sistematis Yasmin Yasmin; Hifni Fadhilah; Muhamad Fikri; Miftahul Huda
Journal of Science, Technology, and Innovation Vol 1 No 2 (2025): December: Inventa: Journal of Science, Technology, and Innovation
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/tmer5v81

Abstract

Low user engagement and long-term retention remained key challenges in mobile learning applications despite advancements in instructional content and functionality. This study aimed to examine the role of gamification elements and micro-interactions in enhancing user engagement in mobile-based language learning applications, with a focus on Duolingo and similar platforms. A Systematic Literature Review method was employed, following the stages of identification, screening, eligibility assessment, and inclusion. Literature searches were conducted through Google Scholar and ResearchGate, covering studies published between 2020 and 2025. Ten articles that met the inclusion criteria were analyzed using qualitative synthesis. The results indicated that gamification elements such as points, badges, leaderboards, and streaks contributed to increased learner motivation and consistent application use. In addition, micro-interactions supported user engagement by improving system clarity, interaction comfort, and feedback responsiveness. This study concluded that a balanced integration of gamification and micro-interactions was essential for developing sustainable and effective mobile learning applications.