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All Journal Community Engagement and Emergence Journal (CEEJ) Journal of Economics and Social Sciences
Erliany Syaodih
Universitas Adhirajasa Reswara Sanjaya Bandung
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences

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Pengembangan Strategi Pengelolaan Keuangan Berbasis Kinerja Pelayanan (Studi di RSUD Sanana Kabupaten Kepulauan Sula Propinsi Maluku Utara) Amalia Zahria Soamole; Erliany Syaodih; Bambang Sukajie
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 6 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i6.9583

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengembangkan strategi pengelolaan keuangan berbasis kinerja pelayanan di Rumah Sakit Umum Daerah (RSUD) Sanana Kabupaten Kepulauan Sula. Latar belakang penelitian ini didasari oleh kondisi pengelolaan keuangan rumah sakit yang belum optimal, seperti keterlambatan pencairan dana Jaminan Kesehatan Nasional (JKN), ketergantungan tinggi terhadap Anggaran Pendapatan dan Belanja Daerah (APBD), serta keterbatasan sumber daya manusia di bidang keuangan dan manajemen rumah sakit. Permasalahan tersebut berdampak pada efektivitas pelayanan, ketersediaan obat, serta tingkat kepuasan pasien yang cenderung menurun.. Penelitian ini menggunakan pendekatan kualitatif deskriptif analitis dengan teknik pengumpulan data melalui wawancara mendalam, observasi, dan dokumentasi terhadap informan kunci yang meliputi pihak manajemen, tenaga kesehatan, serta pasien. Hasil penelitian menunjukkan bahwa pengembangan strategi pengelolaan keuangan berbasis kinerja pelayanan di RSUD Sanana telah berupaya mengoptimalkan pemanfaatan dana JKN, dan pemberian insentif berbasis kinerja. Namun, implementasi strategi masih menghadapi berbagai hambatan, terutama terkait keterlambatan dana, birokrasi pengadaan, dan keterbatasan SDM. Hambatan-hambatan ini berdampak pada efektivitas pelayanan, tercermin dari meningkatnya waktu tunggu, keterbatasan ketersediaan obat, serta menurunnya kepuasan pasien.
The Influence of Digital Literacy, Work Commitment, And Organizational Support System on the Speed and Accuracy of Medical Record Reporting (Study at Permata Mother and Child Hospital, Ketapang Regency, West Kalimantan) Verra Apriawanti; Erliany Syaodih; Mira Veranita
Journal of Economics and Social Sciences (JESS) Vol. 5 No. 2 (2026)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.2041

Abstract

This study aims to analyze the influence of digital literacy, work commitment, and organizational support systems, both partially and simultaneously, on the speed and accuracy of medical record reporting at Permata Bunda Mother and Child Hospital, Ketapang Regency. The research problem stems from the continued occurrence of delays in medical record reporting, incomplete data, recording errors, and discrepancies in information that may affect the quality of health information and the effectiveness of hospital reporting. This study employed a quantitative correlational approach using a total sampling technique involving healthcare and non-healthcare personnel directly involved in medical record management. Data were collected through questionnaires and documentation, then analyzed using multiple linear regression after conducting classical assumption tests, including normality, multicollinearity, and heteroscedasticity tests. The results showed that digital literacy, work commitment, and organizational support systems had a positive and significant influence on the speed and accuracy of medical record reporting, both partially and simultaneously. Work commitment was found to be the most dominant variable, followed by organizational support systems and digital literacy. The findings also indicated that these three variables jointly explained part of the variation in the speed and accuracy of medical record reporting, while the remaining variation was influenced by other factors outside the research model. The findings demonstrate that improving digital capabilities, strengthening work commitment, and providing adequate organizational support can contribute to improving the speed and accuracy of medical record reporting in hospitals.
Co-Authors Amalia Zahria Soamole Bambang Sukajie Mira Veranita Verra Apriawanti