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All Journal Law Development Journal Journal of Private and Commercial Law
Budi Ispiyarso
Universitas Diponegoro
Humanities Law, Crime, Criminology & Criminal Justice

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Transforming Transportation Law: Consumer Protection and Law Enforcement at PT. Pos Indonesia Arikha Saputra; Budi Santoso; Budi Ispiyarso; Adi Suliantoro; Fitka Andraini
Journal of Private and Commercial Law Vol. 10 No. 1 (2026): May, 2026
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jpcl.v10i1.39841

Abstract

This research examines changes in the legal landscape in the freight transportation sector at PT. Pos Indonesia, particularly in terms of protecting consumers and enforcing laws related to damaged, lost, or delayed shipments. The research background is based on the rapid development of digital technology and e-commerce, which are driving changes in the freight transportation industry. This has prompted PT. Pos Indonesia to adapt its service systems and existing regulations to protect consumer rights. The research method used is a normative juridical approach, referring to laws and legal concepts. This approach aims to understand the applicable regulations and legal principles underlying consumer protection in the freight transportation sector. The results of the study indicate that although PT. Pos Indonesia has implemented several digital innovations to improve service efficiency, significant challenges remain in law enforcement, particularly in the consumer claims process. The complicated claims process and lack of transparency in procedures are major obstacles to providing adequate protection to consumers. Therefore, regulatory improvements are needed to better align with technological developments, as well as the development of a faster and more transparent claims system. This research also provides policy recommendations to strengthen shipping insurance and improve consumer education about their rights to optimize legal protection. These reforms are expected to improve consumer protection in the freight sector and strengthen customer trust.
Legal and Institutional Reconstruction of Special Procurement Practices in the Indonesian National Police Agus Setyawan Heru Purnomo; Yos Johan Utama; Budi Ispiyarso
Law Development Journal Vol 8, No 3 (2026): September 2026
Publisher : Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/ldj.8.3.1247-1257

Abstract

The procurement of special goods and services within the Indonesian National Police (POLRI) encompassing tactical equipment, weaponry, intelligence tools, and other classified operational needs operates under a distinct legal and institutional regime that differs from general public procurement governed by Presidential Regulation Number 16 of 2018 and its amendments. This distinction arises from considerations of state security, confidentiality, and operational urgency, yet it has also created legal ambiguity, weak institutional oversight, and inconsistent management practices across POLRI's procurement units. This study aims to analyze the existing legal framework and institutional arrangements governing special procurement within POLRI, identify the structural and normative weaknesses that hinder accountability and efficiency, and formulate a reconstructive model for a more coherent legal basis, governance structure, and management system. Employing a normative-empirical legal research method, this study examines statutory regulations, internal POLRI policies, and institutional practices, complemented by a review of comparative procurement models in other security and defense institutions. The findings indicate that the absence of a unified legal instrument specifically regulating special procurement has resulted in overlapping authority, limited transparency, and vulnerability to maladministration. The proposed reconstruction integrates principles of good governance transparency, accountability, and proportionality  into a special procurement framework that remains sensitive to security confidentiality requirements. This study contributes to the development of procurement law within security sector institutions and offers policy recommendations for strengthening POLRI's institutional governance in managing special goods and services procurement.
Co-Authors Adi Suliantoro Agus Setyawan Heru Purnomo Arikha Saputra Budi Santoso Fitka Andraini Yos Johan Utama