Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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This Author published in this journals
All Journal Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA)
Muhammad Noor Aditya Pratama
STIKES Abdi Persada Banjarmasin
Economics, Econometrics & Finance

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Pengaruh Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Karyawan Honorer di Puskesmas Kota Banjarmasin Ahmad Zaky Ihnadi; Azura Arisa; Muhammad Noor Aditya Pratama; Tut Barkinah
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol. 5 No. 1 (2026): April 2026
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v5i1.1594

Abstract

This study aims to examine and analyze the effect of work motivation and work discipline on the performance of honorary employees. The population in this research consists of all honorary employees at Pekauman Health Center, Teluk Tiram Health Center, Cempaka Health Center, Alalak Selatan Health Center, and Terminal Health Center in Banjarmasin City. The sample used in this study consisted of 59 respondents, selected using a total sampling technique. The data were analyzed using multiple linear regression and the coefficient of determination with SPSS 26. The results showed that partially, work motivation had a positive and significant effect on performance (regression coefficient = 0.408; p = 0.001), while work discipline also had a positive and significant effect on performance (regression coefficient = 0.275; p = 0.013). The adjusted R-square value is 0.323, meaning that work motivation and work discipline contribute 32.3% to performance, while the remaining 63.7% is explained by other variables not examined in this research.
Pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien Rawat Jalan di Rumah Sakit TK III Dr. R. Soeharsono Banjarmasin Ihsan Ridhoni Fawwaz; Merlin Karinda; Muhammad Noor Aditya Pratama; Novita Dwi Widiya Ningsih
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol. 5 No. 1 (2026): April 2026
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v5i1.1595

Abstract

Quality healthcare is an important factor in improving patient satisfaction. This study aims to determine the effect of service quality on outpatient satisfaction at TK.III Dr. R. Soeharsono Hospital in Banjarmasin. The study used a quantitative design with a survey method. The population consisted of 183 outpatients, and based on the Slovin formula, 65 respondents were selected as the sample using purposive sampling. Primary data were collected through a questionnaire that had been tested for validity and reliability, while the data were analyzed using simple linear regression with the help of SPSS. The results showed that most respondents rated the quality of services in the good category. Regression testing produced a significant positive coefficient (p-value < 0.05), indicating a significant effect of service quality on outpatient satisfaction. The coefficient of determination (R²) showed that the service quality variable contributed to the variation in patient satisfaction, while other factors outside this study may also influence satisfaction. In conclusion, service quality has a positive and significant effect on outpatient satisfaction at TK.III Dr. R. Soeharsono Hospital in Banjarmasin. Therefore, improvements in service quality, especially in the aspects of facilities, service speed, and the friendliness and responsiveness of healthcare staff, should continue to be enhanced to achieve the national minimum service standards and meet patient expectations.
Co-Authors Ahmad Zaky Ihnadi Azura Arisa Ihsan Ridhoni Fawwaz Merlin Karinda Novita Dwi Widiya Ningsih Tut Barkinah