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All Journal Jurnal Media Infotama
Ibnu Nurul Mubaroq
Universitas Muhammadiyah Bengkulu
Computer Science & IT

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Perancangan Pengaduan Layanan Masyarakat Menggunakan Algoritma Priority Scheduling Di Kecamatan Teluk Segara Berbasis Website Ibnu Nurul Mubaroq; Ujang Juhardi; Yulia Darmi
Jurnal Media Infotama Vol 21 No 1 (2025): April 2025
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmi.v21i1.8132

Abstract

The development of information technology today is quite advanced; however, this reality contrasts sharply with the services provided by government agencies, particularly those at the sub-district level. The sub-district government offices, which manage community services, need to update their quality, especially in the area of public complaint handling. Currently, it is still challenging for citizens to submit complaints about their local environment to the local government, which often results in residents directing their complaints to inappropriate channels. Therefore, the goal of this research is to design a web-based public complaint system for the Teluk Segara Sub-District Office, enabling citizens to more easily communicate their grievances to the relevant authorities.
Co-Authors ujang juhardi Yulia Darmi