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All Journal Kreasi: Jurnal Inovasi dan Pengabdian Kepada Masyaraka Jurnal Pengabdian Masyarakat Kesosi
Sajida Zulfani
Universitas Muhammadiyah Mataram
Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Nursing Public Health Social Sciences

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Implementasi Sistem Administrasi Dan Manajemen Dalam Mendukung Operasional Perbankan Melalui Kegiatan Magang Pada Bank Tabungan Negara Kantor Cabang Mataram Sajida Zulfani; Dwi Putri Muthmainnah; Ajeng Pertiwi; Sudarta
Kreasi: Jurnal Inovasi dan Pengabdian kepada Masyarakat Vol. 6 No. 1 (2026): April
Publisher : BALE LITERASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58218/kreasi.v6i1.2540

Abstract

pengabdian ini bertujuan untuk mengetahui bagaimana penerapan sistem administrasi dan manajemen dalam mendukung kegiatan operasional perbankan melalui program magang mahasiswa. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui observasi langsung, dokumentasi, serta pencatatan aktivitas selama kegiatan magang. Hasil penelitian menunjukkan bahwa penerapan sistem administrasi dan manajemen berperan penting dalam menunjang kelancaran proses operasional perbankan khususnya dalam pengolahan data transaksi, dukungan teknologi informasi serta pelayanan kepada nasabah. Selain itu, kegiatan magang memberikan pengalaman praktis bagi mahasiswa dalam memahami sistem kerja perbankan secara nyata.
Implementasi Sistem Administrasi dan Manajemen dalam Operasional Perbankan Melalui Kegiatan Magang pada Bank Tabungan Negara Kantor Cabang Mataram Sajida Zulfani; Dwi Putri Muthmainnah; Ajeng Pertiwi; Sudarta Sudarta
Jurnal Pengabdian Masyarakat Kesosi Vol. 9 No. 2 (2026): Juli: Jurnal Abdimas KESOSI
Publisher : Sekolah Tinggi Ilmu Kesehatan Kesetiakawanan Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/abdimas.v9i2.522

Abstract

This study aims to examine how administrative and management systems are applied to support banking operations through a student internship program. The research uses a qualitative descriptive approach, with data collected through direct observation, documentation, and systematic recording of activities conducted during the internship. The findings show that the implementation of structured administrative and management systems plays a crucial role in ensuring the smooth, effective, and efficient operation of banking activities. These systems support essential functions such as transaction data processing, integration of information technology, and the delivery of responsive and high-quality customer service. In addition, the internship program provides valuable practical experience for students by exposing them directly to real working conditions in the banking sector. Through this experience, students are able to understand operational procedures, improve both technical and interpersonal skills, enhance problem-solving abilities, and strengthen their readiness to enter the professional workforce with greater confidence and competence in the future.
Co-Authors Ajeng Pertiwi Dwi Putri Muthmainnah Sudarta Sudarta Sudarta