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All Journal JOURNAL OF SCIENCE AND SOCIAL RESEARCH JEBD
Tutut Setiarini
Universitas Lancang Kuning
Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

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Peningkatan Kolaborasi Generasi Z Di Lingkungan Pendidikan Dengan Menerapkan SIM Berbasis Cloud Computing Desinawati Desinawati; Feby Budi Setiawan; Tutut Setiarini; Susandri Susandri
Jurnal Ekonomi dan Bisnis Digital Vol. 2 No. 2 (2024): Oktober - Desember
Publisher : CV. ITTC INDONESIA

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Abstract

The research was to analyze the relationship between SIM, Cloud Computing and Generation Z collaboration in the school environment, with a focus on SMK Muhammadiyah 1 Pekanbaru. The research method applied is quantitative, it is done by collecting data on answers filled in by students in answering the distributed questionnaires. Likewise for data collected with teacher respondents. The analysis results show that the implementation of a cloud-based management information system has succeeded in increasing collaboration between students and between students and teachers, with a measurable increase in collaboration reaching 85%. These findings indicate that the integration of cloud computing technology in educational systems not only facilitates better communication, but also supports the development of collaborative skills of generation Z. This research recommends further implementation of cloud-based systems to improve the efficiency and effectiveness of learning in educational institutions.
KUALITAS LAYANAN SEBAGAI MEDIASI KUALITAS SISTEM DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA SISTEM AFILIATE PADA PENERIMAAN MAHASISWA BARU UNIVERSITAS LANCANG KUNING Tutut Setiarini; Junaidi Junaidi; Zulia Khairani; Ahmad Ade Irwanda; Fitri Juliani
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.3964

Abstract

Abstract: This study aims to examine the impact of system quality and information quality on user satisfaction of the Affiliate System in New Student Admissions at Lancang Kuning University, by considering service quality as a mediating variable. The research methodology used is a survey, by collecting questionnaires from 155 respondents. Sampling was carried out using the Proportional Random Sampling method based on certain characteristics such as PMB Admin, Finance, Promotional Media, staff, students, and the general public who use the UNILAK PMB Affiliate system. The data obtained were analyzed using the Partial Least Square (PLS) method. The results of the study indicate that system quality does not have a significant direct influence on user satisfaction of the UNILAK PMB affiliate system. However, indirectly, system quality through service quality as a mediating variable has a significant influence on user satisfaction of the UNILAK PMB affiliate system. This finding confirms the importance of improving service quality in the PMB affiliate system in order to optimize the benefits of system quality and the quality of information available. Keyword: System Quality, Information Quality, Service Quality, User Satisfaction Abstrak: Penelitian ini bertujuan untuk mengkaji dampak kualitas sistem dan kualitas informasi terhadap kepuasan pengguna Sistem Afiliate pada Penerimaan Mahasiswa Baru Universitas Lancang Kuning, dengan mempertimbangkan kualitas layanan sebagai variabel mediasi. Metodologi penelitian yang digunakan adalah survei, dengan mengumpulkan kuesioner dari 155 responden. Pengambilan sampel dilakukan melalui metode Proportional Random Sampling berdasarkan karakteristik tertentu seperti Admin PMB, Keuangan, Media Promosi, staf, mahasiswa, dan masyarakat umum yang menggunakan sistem Afiliate PMB UNILAK. Data yang diperoleh dianalisis menggunakan metode Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa kualitas sistem tidak memiliki pengaruh signifikan langsung terhadap kepuasan pengguna sistem affiliate PMB UNILAK. Namun, secara tidak langsung, kualitas sistem melalui kualitas layanan sebagai variabel mediasi memiliki pengaruh signifikan terhadap kepuasan pengguna sistem affiliate PMB UNILAK. Temuan ini menegaskan pentingnya peningkatan kualitas layanan dalam sistem afiliasi PMB agar dapat mengoptimalkan manfaat dari kualitas sistem dan kualitas informasi yang tersedia. Kata kunci: Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, Kepuasan Pengguna
Co-Authors Ahmad Ade Irwanda Desinawati Desinawati Feby Budi Setiawan Fitri Juliani Junaidi Junaidi Susandri, Susandri Zulia Khairani