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All Journal JURNAL LENTERA AKUNTANSI MANAGER: Journal of Management and Administration Science
Hendry Eka Sakti
Politeknik LP3I Jakarta
Humanities Computer Science & IT Economics, Econometrics & Finance

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EFEKTIVITAS PEMANFAATAN APLIKASI JKN MOBILE PADA PROSEDUR ADMINISTRASI PENDAFTARAN PASIEN RAWAT JALAN SECARA ONLINE DI RUMAH SAKIT BUNDA MULIA CIKARANG BARAT Mitha Ramadhani; Darmawan; Hendry Eka Sakti
MANAGER: Journal of Management and Administration Science Vol. 5 No. 1 (2026): MANAGER: Journal of Management and Administration Science, Agustus 2026
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v5i1.1788

Abstract

Pelayanan administrasi pendaftaran pasien rawat jalan merupakan salah satu faktor yang mempengaruhi kualitas pelayanan rumah sakit. Untuk meningkatkan kemudahan akses pelayanan, BPJS Kesehatan menyediakan aplikasi Mobile JKN yang dapat digunakan peserta untuk melakukan pendaftaran dan pengambilan nomor antrian secara online. Penelitian ini bertujuan untuk mengetahui efektivitas pemanfaatan aplikasi Mobile JKN pada prosedur administrasi pendaftaran pasien rawat jalan secara online di Rumah Sakit Bunda Mulia Cikarang Barat. Metode penelitian yang digunakan adalah deskriptif dengan pendekatan kualitatif. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri dari petugas Front Office dan pasien pengguna Mobile JKN. Data dianalisis melalui proses reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa pemanfaatan aplikasi Mobile JKN pada prosedur administrasi pendaftaran pasien rawat jalan secara online di Rumah Sakit Bunda Mulia Cikarang Barat telah berjalan efektif. Aplikasi Mobile JKN memudahkan pasien dalam melakukan pendaftaran dan pengambilan nomor antrian tanpa harus datang langsung ke rumah sakit. Selain itu, integrasi antara Mobile JKN dengan sistem informasi rumah sakit Hope membantu petugas Front Office mempercepat proses registrasi dan pencetakan Surat Eligibilitas Peserta (SEP). Kendala yang ditemukan meliputi kurangnya pemahaman pasien dalam menggunakan aplikasi, gangguan jaringan atau sistem, serta ketidaksesuaian data peserta. Untuk mengatasi kendala tersebut, rumah sakit melakukan edukasi kepada pasien, verifikasi data, dan koordinasi terkait gangguan sistem. Dengan demikian, pemanfaatan aplikasi Mobile JKN dapat mendukung efektivitas pelayanan administrasi pendaftaran pasien rawat jalan di Rumah Sakit Bunda Mulia Cikarang Barat.
ANALISIS INTEGRASI MANAJEMEN LOGISTIK BAHAN MAKANAN TERHADAP PENCATATAN AKUNTANSI KEUANGAN UMKM PADA RUMAH MAKAN XXX Riko Sutriyadi; Hendry Eka Sakti; M. Ferdinansyah
JURNAL LENTERA AKUNTANSI Vol. 10 No. 2 (2025): JURNAL LENTERA AKUNTANSI, November 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrakt.v10i2.2149

Abstract

Financial statements serve as a vital instrument in analyzing a company's financial performance, providing a comprehensive overview of assets, liabilities, and equity positions that form the strategic foundation for economic decision-making. However, limited financial literacy and recording systems remain major obstacles for SME players. This research aims to bridge this gap by designing a computer-based accounting system specifically engineered to simplify the financial reporting process for small business owners. This research approach utilizes a quantitative descriptive method to map operational and technical needs in the field. The integration of computerized accounting aspects ensures that transaction data is not only recorded digitally but also generates accurate, real-time information with minimal risk of human error. From a business administration perspective, the implementation of this system aims to strengthen internal management governance. With structured reports, SMEs can control cash flow, manage inventory, and monitor operational expenses more professionally, thereby creating efficiency in business sustainability. Furthermore, from an international business administration perspective, technology-based standardization of financial statements is the first step for SMEs to penetrate the global market. Accountable and transparent reports make it easier for business actors to meet cross-country regulatory standards, access international financing, and build credibility in the eyes of investors and foreign trading partners.". The results of this study conclude that digital transformation in financial reporting provides tangible benefits for SMEs in determining their precise financial condition. Therefore, collective efforts are required to foster a culture of disciplined financial recording. The implications of this research are expected to formulate a concept for cultivating financial reporting that integrates sophisticated accounting technology with modern business management practices, in order to create an SME ecosystem that is resilient, accountable, and competitive on the international stage
Co-Authors Darmawan M. Ferdinansyah Mitha Ramadhani Riko Sutriyadi