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All Journal Jurnal Manajemen Pendidikan Jurnal Ilmu Manajemen dan Bisnis
Azis Rachman
Universitas Bina Mandiri Gorontalo, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences Other

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ANALYSIS OF EMPLOYEE PERFORMANCE IN IMPROVING ADMINISTRATIVE SERVICES AT MOODULIO VILLAGE OFFICE, BONE DISTRICT, BONE BOLANGO Selvira Tangahu; Azis Rachman; Ghoriqnah Fibahril Wahdah
Jurnal Ilmu Manajemen dan Bisnis Vol. 13 No. 1 (2025): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jimb.v13i1.1851

Abstract

The objectives of this research are: 1) What is the level of employee performance in administrative services at Moodulio Village Office, Bone District, Bone Bolango Regency? 2) What improvements can be made to enhance employee performance and administrative services at Moodulio Village Office, Bone District, Bone Bolango Regency? This study uses a qualitative method with a case study approach, employing data collection techniques such as observation, interviews, and documentation. The research findings indicate that: 1) The level of employee performance in administrative services at Moodulio Village Office is affected by issues such as timeliness and frequent obstacles. These obstacles include network and electricity issues due to dependency on the Bolsel-Sulut region. When there is a power outage in the Bolsel-Sulut area, Moodulio Village also experiences power outages. Currently, most administrative tasks at Moodulio Village Office are managed online, making electricity and network connectivity crucial for online processing and document printing. 2) To improve employee performance and administrative services at Moodulio Village Office, one crucial step is to enhance the internet network infrastructure in the village office area. . This can be achieved through collaboration with internet service providers to ensure more stable, faster, and reliable connections. Such collaboration might involve developing physical infrastructure, such as installing fiber optic cables or upgrading existing network capacities, to meet the increasingly complex operational needs of the village office.
MANAJEMEN PENDEKATAN PEMBELAJARAN MENDALAM (DEEP LEARNING) DALAM MENINGKATKAN KETERAMPILAN BERPIKIR KRITIS SISWA DI SMKS BOLAANG MONGONDOW Iwan Sugito Paputungan; Akmal Umar; Azis Rachman
Jurnal Manajemen Pendidikan Vol. 11 No. 4 (2026): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v11i4.3414

Abstract

This study aims to analyze the management of the Deep Learning approach in improving students’ critical thinking skills at SMKS Bolaang Mongondow. A descriptive qualitative design was employed. Data were collected through participatory observation, in-depth interviews, and document analysis involving 12 informants: the principal, vice principal for curriculum, four teachers, and six nursing students. Data were analyzed using Miles and Huberman’s interactive model through data reduction, data display, and conclusion drawing, supported by source and method triangulation, member checking, and an audit trail. The findings show that Deep Learning management has not been implemented optimally. Planning has not been translated into formal school policy, learning modules remain dominated by lower-order cognitive targets, and teachers have not received Deep Learning training. Classroom implementation is still characterized by teacher-centered lectures and limited student participation. Assessment mainly measures remembering and understanding, while feedback is normative. Academic supervision is incidental and administrative. Supporting factors include the Merdeka Curriculum, small class size, authentic nursing contexts, and student motivation. Key barriers include limited teacher competence, learning resources, passive learning culture, students’ fear of making mistakes, and reluctance to question teachers. The study recommends strengthening instructional supervision, teacher development, authentic HOTS assessment, and psychologically safe learning cultures.
ANALISIS KINERJA PEMERINTAH DESA DALAM PELAYANAN PUBLIK KEPADA MASYARAKAT: STUDI KASUS DI KECAMATAN TOMILITO, KABUPATEN GORONTALO UTARA Masrin Tamrin Litupo; Azis Rachman; Sudarsono Sudarsono
Jurnal Manajemen Pendidikan Vol. 11 No. 4 (2026): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v11i4.3495

Abstract

This study aims to analyze the performance of the village government in public services to the community in Tomilito District, North Gorontalo Regency, based on the dimensions of effectiveness, efficiency, responsiveness, accountability, and service quality, as well as identify supporting and inhibiting factors. The research uses a qualitative approach with a case study design. The research was carried out in three villages, namely Dambalo, Bulango Raya, and Milango, involving 15 informants who were selected purposively. Data was collected through interviews, observations, and documentation, then analyzed using Miles and Huberman's interactive model through the stages of data reduction, data presentation, and conclusion drawn. The results of the study show that the performance of public services in general is in the category of quite good, but not optimal. The effectiveness of services is constrained by the timeliness and completeness of information, efficiency is influenced by the implementation of SOPs and technological limitations, while responsiveness is constrained by the lack of a formal complaint mechanism. Relative accountability runs through BPD oversight, but transparency still needs to be strengthened. Supporting factors include leadership, village funds, dedication of apparatus, and BPD, while obstacles include limited human resources, infrastructure, SOPs, and connectivity
Co-Authors Akmal Umar Ghoriqnah Fibahril Wahdah Iwan Sugito Paputungan Masrin Tamrin Litupo Selvira Tangahu Sudarsono Sudarsono