Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Sehat Rakyat: Jurnal Kesehatan Masyarakat International Journal of Health, Engineering and Technology
Fitria Dewi Rahmawati
Poltekkes Kemenkes Tasikmalaya
Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Dentistry Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Mechanical Engineering Medicine & Pharmacology Nursing Public Health Veterinary

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Gambaran Kepuasan Tenaga Kesehatan terhadap E-Puskesmas dengan Metode PIECES di Puskesmas Waruroyom Tahun 2026 Yuniya Maghfiroh; Yanto Haryanto; Bhakti Aryani; Fitria Dewi Rahmawati
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 5 No. 2 (2026): Mei 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v5i2.7541

Abstract

Background: The Waruroyom Community Health Center has implemented the E-Puskesmas application as an information system to support recording, service data management, and health reporting. Initial observations revealed constraints such as network disruptions, suboptimal data input processes, and differences in users' ability to operate the system, which affected health workers' satisfaction. Methods: This research used a quantitative descriptive approach with a population of 47 health workers at Waruroyom Community Health Center, all of whom were included as samples (total sampling). Data were collected using a Likert scale questionnaire based on the six dimensions of the PIECES method. Results: All six PIECES dimensions fell within the satisfied category, with mean scores ranging from 3.83 to 4.10. The Information dimension obtained the highest mean (4.10), while the Performance dimension obtained the lowest mean (3.83). The highest satisfaction indicator across all dimensions was information accuracy (89.3%), while the lowest was the indicator of systems rarely experiencing errors (44.6%). Discussion: The strength of E-Puskesmas lies in its information quality, while technical stability remains a primary challenge. Conclusions: Health workers at Waruroyom Community Health Center are satisfied with E-Puskesmas in all six PIECES dimensions. Improvements are needed particularly in the Performance dimension, especially in minimizing system errors and strengthening technical support services.
Factors Causing Pending BPJS Health Claims For Inpatient Services At Waled Regional Hospital In The Third Quarter Of 2025 Tiara Atika Tri Kamilah; Yanto Haryanto; Bhakti Aryani; Fitria Dewi Rahmawati
International Journal of Health Engineering and Technology Vol. 5 No. 1 (2026): IJHET MAY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v5i1.848

Abstract

Pending BPJS Kesehatan claims remain a significant obstacle to hospital financing as they can disrupt cash flow and service continuity. This study aims to analyze the factors causing pending BPJS Kesehatan claims for inpatient services at Waled Regional Hospital in the third quarter of 2025. The study used a descriptive quantitative design with a retrospective cross-sectional approach. The population and sample consisted of 908 pending claim files using a total sampling technique. The research instrument was a checklist, while data analysis was conducted descriptively using frequency distribution and percentages. The results showed that the most common cause of pending claims was the coding aspect at 41.9%, followed by the medical aspect at 35.0% and the administrative aspect at 23.1%. In the administrative aspect, the most dominant problem was the mismatch of care classes. In the medical aspect, the main cause was neonatal asphyxia that did not meet the TKMKB criteria. In the coding aspect, the most common problem was inaccurate diagnosis codes or those that needed to be adjusted to clinical data based on verification BPJS. In conclusion, pending claims at Waled Regional Hospital are multidimensional and interrelated, thus requiring strengthening clinical documentation, coding accuracy, and integrated administrative verification.
Co-Authors Bhakti Aryani Tiara Atika Tri Kamilah Yanto Haryanto Yuniya Maghfiroh