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All Journal Info Bibliotheca: Jurnal perpustakaan dan ilmu Informasi JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi
Muhammad Arief
Universitas Negeri Padang
Economics, Econometrics & Finance Library & Information Science Social Sciences

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PERSEPSI PEMUSTAKA TERHADAP PUSTAKAWAN LAYANAN SIRKULASI DALAM MENDUKUNG PELAYANAN PERPUSTAKAAN MODERN DI DINAS KEARSIPAN DAN PERPUSTAKAAN PROVINSI SUMATERA BARAT Muhammad Arief; Elva Rahmah
Info Bibliotheca: Jurnal Perpustakaan dan Ilmu Informasi Vol. 7 No. 1 (2026): Info Bibliotheca: Jurnal Perpustakaan dan Ilmu Informasi
Publisher : Program Studi Perpustakaan dan Ilmu Informasi, Fakultas Bahasa dan Seni, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/ib.v7i1.723

Abstract

This study aims to analyze user perceptions of circulation librarians in supporting modern library services at the Regional Archives and Library Office of West Sumatra Province. This study uses a quantitative descriptive approach. The population consisted of 3,277 circulation service users during the period October–December 2025, with a sample of 97 respondents determined using the Slovin formula and purposive sampling techniques. Data were collected through questionnaires, observations, and documentation studies. Data were analyzed using descriptive statistics by calculating the average value and Respondent Achievement Level (RAL). The results showed that user perceptions of circulation librarians were generally in the good to very good category, with an overall positive assessment of 73.1%. In the SERVQUAL dimension, Tangibles obtained the highest percentage (75.3%), while reliability and assurance showed the lowest percentage (70.1%). In the LibQUAL dimension, the Library as a place obtained the highest score (76.3%), followed by service influence (74.2%) and information control (72.2%). The research results show that circulation librarians have made a positive contribution to supporting modern library services through professional and responsive service supported by adequate facilities and information systems. However, improvements in librarian competency, service consistency, and information system optimization are still needed to continuously improve service quality.
Family Involvement And Innovation in Family Business in Indonesia: The Moderating Role of Family Member Composition Muhammad Arief; Abel Tasman
JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi Vol. 4 No. 1 (2026): July
Publisher : CV. Muris Global Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62421/jibema.v4i1.535

Abstract

In Indonesia, family businesses contribute approximately 25% to Gross Domestic Product (GDP) and operate across various economic sectors, from small and medium enterprises to public companies listed on the Indonesia Stock Exchange. Family firms play a significant role in the Indonesian economy, yet their innovation activities often face challenges related to family control and risk aversion. This study examines the effect of family involvement on firm innovation and the moderating role of family composition. Using panel data from 25 family firms listed on the Indonesia Stock Exchange during 2020–2024, this study analyzes 125 firm-year observations. Family involvement is measured by family ownership, while innovation is represented by R&D intensity. Family composition is classified into controlling owner structures, sibling partnerships, and cousin consortia. Panel data regression and Moderated Regression Analysis (MRA) are used. The results indicate that family involvement negatively and significantly affects firm innovation. However, family composition does not significantly moderate this relationship. These findings support the Socioemotional Wealth perspective, which suggests that family owners tend to prioritize preserving control and socioemotional wealth over investing in innovation.
Co-Authors Abel Tasman Elva Rahmah