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How Supportive and Competitive Work Environments Influence Job Attitudes and Performance in French Sales Roles Tz-Li Wang; Wong Oscar
Global Review of Tourism and Social Sciences Vol. 1 No. 1 (2024): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i1.322

Abstract

This study explores the relationship between Supportive Psychological Climate (SPC), Competitive Psychological Climate (CPC), Job Attitude (JA), and Job Performance (JP) among sales employees in the French fashion industry. Using a sample of 259 respondents, this research investigates the direct effects of both SPC and CPC on JA and JP, while also examining the mediating role of JA between these psychological climates and performance outcomes. The findings reveal that SPC positively influences both JA and JP, while CPC does not significantly impact either variable. Furthermore, JA mediates the relationship between SPC and JP, but no such mediation is observed for CPC. These results highlight the importance of creating a supportive work environment to foster positive employee attitudes and improve performance. This study contributes to the growing literature on organizational climate by demonstrating how different types of psychological climates influence key job outcomes in a highly competitive industry.
Collaborative Governance and Employee Engagement in Cross Sector Organizations: Evidence from East Java Grace Carolina Malau; Tz-Li Wang; Yahya Fikri
Global Review of Tourism and Social Sciences Vol. 2 No. 2 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i2.488

Abstract

This study investigates how collaborative governance quality influences employee engagement and perceived collaborative performance through collaborative leadership, role clarity across organizations, and inter-organizational trust. The study adopts a quantitative, cross-sectional survey design. Data were collected from 332 government employees involved in inter-organizational collaboration across provincial and district-level government organizations in East Java between March and May 2025. The proposed research model was tested using Partial Least Squares Structural Equation Modeling to examine direct and mediating relationships among the constructs. The findings show that collaborative governance quality has a strong positive effect on collaborative leadership and significant indirect effects on role clarity and inter-organizational trust. Collaborative leadership significantly enhances both role clarity and trust, which in turn positively influence employee engagement. Employee engagement emerges as the most proximate and powerful predictor of perceived collaborative performance. Mediation analysis indicates that governance quality affects engagement and performance primarily through leadership, role clarity, and trust rather than through direct effects. This study extends collaborative governance theory by integrating leadership and human resource management perspectives, offering a micro-level explanation of how governance arrangements shape employee engagement and performance.