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All Journal Global Review of Tourism and Social Sciences
Syarifuddin
Sekolah Tinggi Ilmu Ekonomi AMKOP Makassar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Balancing Demands and Resources: The Role of Psychological Resilience in Driving Employee Engagement Syarifuddin; Dian Indriani; Junaidin
Global Review of Tourism and Social Sciences Vol. 1 No. 2 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i2.371

Abstract

This study explores the relationships among job demands, job resources, burnout, psychological capital, and work engagement in a rice milling factory. Using a quantitative approach, data were collected from 102 employees and analyzed with structural equation modeling. The findings reveal that job demands significantly increase burnout, while job resources reduce burnout and directly enhance work engagement. Burnout negatively impacts work engagement and mediates the effects of job demands and resources. Psychological capital moderates the relationship between job demands and burnout and between job resources and burnout, emphasizing its role in reducing stress and improving resilience. Additionally, psychological capital has a direct positive effect on work engagement. These results underscore the importance of managing job demands, optimizing resources, and fostering psychological capital to reduce burnout and enhance engagement. Practical recommendations include creating supportive environments, providing resilience training, and implementing effective workload management strategies to enhance employee well-being and productivity
Co-Authors Dian Indriani Junaidin