Anita Yunia
LSPR Institute of Communication and Business

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Penguatan Literasi Penulisan Artikel Berbasis SEO bagi Lembaga Pendidikan Berkebutuhan Khusus Emilya Setyaningtyas; Anita Yunia; Wulan Yulianti; Aprida Mardelina Sihombing; Della Melianie Hery
Dharma: Jurnal Pengabdian Masyarakat Vol. 7 No. 1 (2026): Mei
Publisher : Universitas Pembangunan Nasional "Veteran" Yogyakarta

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Abstract

Rumah Autis, a social institution under the Yayasan Cahaya Keluarga Fitrah (CAGAR Foundation), was established in 2024 and operates seven branches across Greater Jakarta (Jabodetabek) and Karawang. The institution provides affordable and free therapy and educational services for individuals with autism and Children with Special Needs, especially for underprivileged families.However, Rumah Autis faces challenges in managing its digital presence, including limited writing skills, lack of SEO knowledge, outdated and unstructured content, and inconsistent production of high-quality articles.To address these issues, a training and mentoring program in article writing and website SEO optimization was implemented. The program aims to improve content quality, increase visibility of autism-related information, strengthen community engagement, and enhance the sustainability of the website through better use of digital technology. As a result of the program, website optimization improved outreach, and 81.25% of the 16 participants demonstrated increased knowledge, supporting Rumah Autis in expanding its impact for children with special needs in Indonesia.
Peningkatan Kapasitas dan Performa Bisnis Kopi UMKM melalui Pelatihan, Sertifikasi, dan Digitalisasi Janette Maria Pinariya; Anita Yunia; Wulan Yulianti; Emilya Setyaningtyas
Journal of Servite Vol. 7 No. 2 (2025): Journal of SERVITE
Publisher : Institut Komunikasi dan Bisnis LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/

Abstract

Industri kopi Indonesia memiliki potensi besar dalam pengembangan UMKM, namun masih menghadapi tantangan kualitas, konsistensi, dan keterbatasan sumber daya manusia yang kompeten. Amoza Koffie sebagai usaha kopi skala rumah tangga dan Masterbrew Indonesia sebagai lembaga pelatihan menghadapi kebutuhan peningkatan kapasitas SDM, legalitas usaha, dan digitalisasi bisnis. Program pengabdian kepada masyarakat ini bertujuan meningkatkan kapasitas dan performa bisnis kopi UMKM melalui pelatihan, sertifikasi kompetensi, dan pendampingan digital berbasis kolaborasi multipihak. Metode pelaksanaan menggunakan pendekatan partisipatif dengan tahapan analisis kebutuhan, pelatihan dan pendampingan, sertifikasi kompetensi BNSP, digitalisasi bisnis, serta monitoring dan evaluasi. Kegiatan dilaksanakan pada Agustus–Desember 2024 di Jakarta dan Yogyakarta secara luring dan daring. Hasil program menunjukkan peningkatan kompetensi SDM melalui sertifikasi barista BNSP, keberhasilan perolehan izin PIRT, implementasi website dan aplikasi kasir, serta peningkatan penjualan sebesar 30–53% dan perluasan jangkauan pemasaran. Program ini membuktikan bahwa pendekatan holistik yang mengintegrasikan aspek teknis, manajerial, komunikasi, dan keberlanjutan efektif meningkatkan daya saing UMKM kopi. Keterlibatan LSPR Institute of Communication and Business memperkuat aspek pendampingan berbasis komunikasi dan bisnis berkelanjutan, serta menjadikan program ini relevan untuk direplikasi pada UMKM sektor lain. Kata kunci: UMKM kopi; pelatihan; sertifikasi; digitalisasi; peningkatan kapasistas; performa   The Indonesian coffee industry holds significant potential for MSME development, yet it still faces challenges related to quality, consistency, and a limited supply of qualified human resources. Amoza Koffie, a home-based coffee business, and Masterbrew Indonesia, a vocational training institution, are addressing the need to strengthen human resource capacity, improve business legality, and enhance digitalization. This community service program aims to enhance the capacity and performance of MSME coffee businesses through training, competency certification, and digital mentoring, supported by multi-stakeholder collaboration. The implementation method employs a participatory approach with stages that include needs analysis, training and mentoring, BNSP competency certification, business digitalization, and monitoring and evaluation. Activities will be held from August to December 2024 in Jakarta and Yogyakarta, both offline and online. The program results demonstrate improved human resource competency through BNSP barista certification, successful acquisition of a PIRT permit, implementation of website and cashier applications, and a 30–53% increase in sales and expanded marketing reach. This program demonstrates that a holistic approach integrating technical, managerial, communication, and sustainability aspects effectively enhances the competitiveness of coffee MSMEs. The involvement of the LSPR Institute of Communication and Business strengthens the program's communication-based and sustainable business mentoring components, thereby making it amenable to replication in other MSME sectors. Keywords: coffee MSMEs; training; certification; digitalization; capacity building; performance