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p-Index From 2021 - 2026
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All Journal Bisnis Net : Jurnal Ekonomi dan Bisnis
Fransisca Laij
Universitas Jakarta Internasional
Economics, Econometrics & Finance

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MEKANISME PERTAHANAN DIRI DI TENGAH BURNOUT DAN PEMICU SISTEMIK QUIET QUITTING: SEBUAH SYSTEMATIC LITERATURE REVIEW (SLR) Wanda Novita; Fransisca Laij
Bisnis-Net Vol 9, No 1: MEI 2026
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/bn.v9i1.8541

Abstract

This research conducts a systematic literature review of the quiet quitting phenomenon to map its intellectual evolution and systemic triggers within contemporary work dynamics. Using the PRISMA 2020 protocol, an analysis was conducted on 240 scientific documents from the Scopus database up to early 2026. Findings show an exponential explosion in publications since 2022, with a primary focus on the healthcare sector and human resource management. Descriptive analysis identifies that quiet quitting is not merely a social media trend, but rather a proactive coping mechanism against burnout and a manifestation of post-pandemic psychological contract renegotiation. This phenomenon is very prominent among Generation Z and healthcare workers, where limiting work effort is used as a mental health protection strategy. This research also highlights the emergence of quiet firing as a destructive managerial response. It is concluded that organizations must adopt empathic leadership and job designs that support mental resilience to mitigate the erosion of human capital. This study provides an important theoretical foundation for the development of employee retention strategies in the new normal era.
How do digital influencers and social presence impact customer’s purchase intention in live streaming commerce, considering the mediating role of customer trust? Wanda Novita; Fransisca Laij
Bisnis-Net Vol 7, No 2: DESEMBER 2024
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/bn.v7i2.4671

Abstract

This research aims to investigate how digital influencers and social presence impact consumer interest in live streaming commerce in Indonesia, with customer trust playing a mediating role. The study utilizes a quantitative approach, collecting data through online questionnaires distributed via Google Form. The population consists of consumers who have engaged in online purchases through live streaming commerce. Purposive sampling yielded 258 respondents. Data analysis employed the partial least squares structural equation model (PLS-SEM) using SmartPls3.0. Findings indicate that digital influencers influence customer trust, social presence affects both customer trust and purchase intention, and customer trust mediates the relationship between social presence and purchase intention.  
Co-Authors Wanda Novita