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All Journal Journal of Health Policy and Management Journal of Health Promotion and Behavior
Bhisma Murti
Master’s Program in Public Health, Universitas Sebelas Maret, Indonesia
Medicine & Pharmacology Public Health

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Factors Affecting Job Satisfaction and Performance of Health Workers at Community Health Endang Nifatna Sari; Bhisma Murti; Argyo Demartoto; Sumardiyono; Revi Gama Hatta Novika
Journal of Health Policy and Management Vol. 10 No. 3 (2025)
Publisher : Master's Program in Public Health, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26911/thejhpm.2025.10.03.05

Abstract

Background: Motivation, leadership, career development, and rewards or incentives are important determinants of job satisfaction and performance among healthcare workers at Community Health Centers (CHCs). This study aimed to analyze and estimate the association between motivation, leadership, career development, rewards/incentives, job satisfaction, and the performance of healthcare workers. Subjects and Method: This was a cross-sectional study involving 200 healthcare workers from CHCs in Kerinci Regency, Jambi Province, conducted from October to November 2024. Samples were selected using accidental sampling. The dependent variable was health worker performance, the mediating variable was job satisfaction, and the independent variables were motivation, leadership, career development, and rewards/incentives. Data were collected using structured questionnaires and analyzed using path analysis. Results: Healthcare workers with high motivation were more likely to perform well than those with low motivation (b=0.31; CI 95%=0.18 to 0.45; p<0.001). Healthcare workers with high job satisfaction were more likely to perform well than those with low job satisfaction (b=0.43; CI 95%=0.30 to 0.46; p<0.001). Healthcare workers with high job satisfaction were more likely to be well motivated than those with low job satisfaction (b=0.21; CI 95%=0.13 to 0.29; p<0.001). Health workers who had a positive perception of leadership were more likely to be satisfied with their work than with a negative perception (b=0.74; CI 95%=0.68 to 0.80; p<0.001). Conclusion: The performance of healthcare workers in CHCs was directly affected by motivation and job satisfaction. Higher motivation and job satisfaction were associated with improved health worker performance.
Co-Authors Agil Rafi’ah Afandi Amin Nur Hanida Ana Rima Setijadi Anna Nugrahani Argyo Demartoto Argyo Demartoto Argyo Demartoto Argyo Demartoto Betriza Didik Gunawan Tamtomo Endang Nifatna Sari Hallisa’tu Zahro Hanung Prasetya Hendrastutik Apriningsih Jatu Aphridasari Jihan Nabilla Nisrina Nafisa Nurcahyo aji legowo Revi Gama Hatta Novika Seindy Arya Kusuma Timoer Setyo Sri Rahardjo Setyo Sri Rahardjo Sita Rahayu Sanusi Sumardiyono