Rifa Neisya Azalia Putri
Universitas Pembangunan Nasional Veteran Jakarta

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The utilization of electronic medical records in improving the quality of healthcare facilities: A literature review Assyifa Ramadhani; Raeesah Wahlullizar; Reynanda Sabrina; Alvamuna Khairani Sudarmaji; Rifa Neisya Azalia Putri; Cahya Arbitera
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2253

Abstract

Global health digitalization, supported by WHO’s Global Strategy on Digital Health and Indonesia's MoH Regulation No. 24/2022, mandates Electronic Medical Records (EMR) implementation to achieve Universal Health Coverage. However, its execution faces various technical and non-technical barriers. Objective: This systematic literature review aims to analyze and synthesize empirical evidence regarding EMR utilization in improving healthcare service quality and patient safety in Indonesia. Methods: A systematic literature search was conducted through Google Scholar for full-text articles published between 2020 and 2026. Data synthesis was performed using a narrative descriptive approach. Results: EMR implementation significantly enhances healthcare quality by reducing patient waiting times, accelerating clinical decision-making, and mitigating human errors like medication errors. EMR also ensures operational efficiency and heightens patient satisfaction through well-structured documentation. Nevertheless, challenges persist, including unstable networks, limited infrastructure in primary care, low digital literacy, staff resistance, and incomplete data entry. Public health professionals hold a strategic role as change agents and data analysts to optimize EMR governance. Conclusion: EMR serves as a potent digital transformation tool to foster efficient and safe healthcare. Full realization of its benefits heavily relies on systemic readiness, comprising robust technological infrastructure, continuous training to overcome human resource resistance, strong managerial commitment, and national-level system interoperability.
Literature Review : Penerapan Lean Six Sigma dalam Mengurangi Pemborosan dan Meningkatkan Efisiensi Sistem Logistik Kesehatan Raeesah Wahlullizar; Alvamuna Khairani Sudarmadji; Rifa Neisya Azalia Putri; Acim Heri Iswanto
Jurnal Rumpun Ilmu Kesehatan Vol. 6 No. 2 (2026): Juli: Jurnal Rumpun Ilmu Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jrik.v6i2.6364

Abstract

The healthcare logistics system plays a crucial role in supporting effective service delivery; however, various forms of operational waste still frequently occur in the field. This study aims to analyze the effectiveness of implementing the Lean Six Sigma method in reducing waste and enhancing logistics system efficiency within healthcare facilities through a literature review approach. Data sources were gathered from reputable scientific articles indexed in the PubMed, Garuda, and Neliti databases, with publication dates limited to 2021–2026. The review of ten selected articles indicates that the most dominant types of waste are defects, waiting, and inventory, particularly within critical units such as the pharmacy department. Implementing Lean Six Sigma through the DMAIC (Define, Measure, Analyze, Improve, Control) phases has proven effective in optimizing distribution flows, improving inventory management, cutting operational costs, and boosting patient satisfaction. In conclusion, Lean Six Sigma is a strategic and comprehensive approach to building an efficient and sustainable healthcare logistics system, although its success heavily relies on management commitment and thorough integration across service units.