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All Journal Ilomata International Journal of Management Journal of Community Research & Engagement (JCRE)
Tohiroh
Sekolah Tinggi Ilmu Ekonomi Ganesha
Religion Humanities Economics, Econometrics & Finance Education Social Sciences

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PENGUATAN NILAI AQIDAH DAN KEPEDULIAN SOSIAL MELALUI TABLIGH AKBAR DAN BAKTI SOSIAL DALAM MOMENTUM ISRA’ MI’RAJ DI LINGKUNGAN STIE GANESHA Syafran Nurrahman; Fisy Amalia; Tohiroh; Putri Noor Ramayanti; Fahri; M Ruvi; Adi Wicaksono; Tetty Nur Intan Rifia; Abdul Kohar; Yohana Cesyika Ndaung; Ari budiman
Journal of Community Research & Engagement Vol. 3 No. 1 (2026): July 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/tt12ye86

Abstract

Kegiatan penguatan nilai aqidah dan kepedulian sosial di lingkungan perguruan tinggi memiliki peran penting dalam membentuk karakter mahasiswa dan masyarakat. Namun, implementasi kegiatan spiritual dan sosial sering dilakukan secara terpisah sehingga dampaknya belum optimal. Pengabdian kepada masyarakat ini bertujuan untuk mengintegrasikan penguatan nilai aqidah dan kepedulian sosial melalui Tabligh Akbar dan Bakti Sosial pada momentum Isra Mi’raj yang diselenggarakan oleh STIE Ganesha. Metode pelaksanaan meliputi dokumentasi, pelaksanaan tausiyah keagamaan, penyaluran bantuan sosial, serta observasi kegiatan. Hasil menunjukkan tingginya partisipasi masyarakat dengan jumlah peserta sekitar 1.000 orang dalam kegiatan Tabligh Akbar serta penyaluran bantuan sosial berupa sembako kepada sekitar 1.000 penerima manfaat. Selain itu, kegiatan ini menunjukkan adanya peningkatan pemahaman nilai keislaman seperti taubat, pentingnya lingkungan yang baik, serta meningkatnya kepedulian sosial masyarakat. Luaran kegiatan berupa peningkatan kesadaran spiritual, kepedulian sosial, serta terjalinnya hubungan yang lebih erat antara kampus dan masyarakat. Kegiatan ini diharapkan dapat menjadi model pengabdian masyarakat yang terintegrasi dan berkelanjutan
The Operational Risk Management and Supplier Service Recovery in Improving Customer Satisfaction Ichsan Gaffar; Ika Agustina; Tohiroh; Adi Wicaksono
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1151

Abstract

Currently, many production facilities are very concerned about the sustainability of their production processes. Generally, ICS users need suppliers to maintain production facilities, especially during the operation period. Therefore, response of supplier is important to recover the critical equipment of production facilities such as ICS in Indonesia. In this study, ORM (Operational Risk Management) was chosen as one of the independent variables along with Supplier Service Recovery to create customer satisfaction who do not have a service contract with the supplier. Strategy of suppliers is needed to find good after sales service. There is a research gap in this study between the expectations of ICS users and their Satisfaction without considering long-terms relationship and long term marketing /business plan. This is conducted using a quantitative approach. Data collection method is done by providing a list of questions and sent to users maintenance managers where are located with in Indonesia. The 20 questionnaires are developed according to each variable. The 5-point Likert scale is used. The tool of analyze is using the Structural Equation Model with the WarpPLS 7.0. approach. ORM is found to mediate the relationship between supplier service recovery and customer satisfaction but supplier service recovery will not give impact to customer satisfaction directly. The ORM and Supplier Service Recovery are proven to bring satisfaction to ICS customers.
Co-Authors Abdul Kohar Adi Wicaksono Ari budiman FAHRI Fisy Amalia Ichsan Gaffar Ika Agustina M Ruvi Putri Noor Ramayanti Syafran Nurrahman Tetty Nur Intan Rifia Yohana Cesyika Ndaung