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All Journal Applied Information System and Management Jurnal Perangkat Lunak
Suci Ratnawati
UIN Syarif Hidayatullah Jakarta
Languange, Linguistic, Communication & Media

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ANALISIS KOMPREHENSIF APLIKASI TRANSPORTASI GOJEK PENDEKATAN SYSTEMATIC LITERATURE REVIEW DARI PERSPEKTIF PENGGUNA Suci Ratnawati; Rizqi Mustafa Maulana
JURNAL PERANGKAT LUNAK Vol 6 No 1 (2024): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v6i1.2856

Abstract

Perkembangan era saat ini memiliki dampak yang luas terhadap berbagai sektor, terutama di industri transportasi. Di era digital, muncul berbagai inovasi, termasuk layanan transportasi online, yang secara signifikan mengubah lanskap industri transportasi. Diperlukan tinjauan ulang terhadap paper jurnal yang membahas efektivitas transportasi online, khususnya dalam konteks aplikasi Gojek yang populer di kalangan masyarakat Indonesia. Gojek, sebagai perusahaan decacorn dari Indonesia, telah mengalami pertumbuhan yang pesat. Dengan semakin banyaknya pengguna aplikasi Gojek, perusahaan harus terus menjaga dan meningkatkan mutu layanannya. Metode yang digunakan dalam penelitian ini adalah Systematic Literature Review (SLR) terhadap paper jurnal yang diterbitkan antara tahun 2019 hingga 2023. Terdapat tiga Research Question (RQ) dalam penelitian ini. Hasil akhir menunjukkan bahwa aplikasi Gojek memiliki beberapa fitur yang memudahkan masyarakat dalam penggunaannya. Pengumpulan data dilakukan melalui kuesioner dari penelitian sebelumnya, dengan partisipasi hingga 200 responden. Terdapat enam faktor yang membuat masyarakat memilih transportasi online Gojek, di mana kualitas layanan dan jasa yang diberikan oleh Gojek dinilai sangat baik oleh responden.
Analysis of Information Technology Governance Priorities at PTKIN Using The COBIT 2019 Framework Nur Aeni Hidayah; Junaidi Junaidi; Elvi Fetrina; Suci Ratnawati
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.45011

Abstract

Risk management is a part of information technology (IT) governance, enabling organizations to safeguard their information assets effectively and efficiently. It involves identifying potential risks, planning mitigation strategies, and establishing relevant policies. An interview with the Head of Pustipanda at Syarif Hidayatullah State Islamic University (SIU) Jakarta revealed that the university underwent an IT governance audit by the National Cyber and Crypto Agency in 2020, with results indicating the need for significant improvements. Given the critical role of the Academic Information System (AIS) as a strategic IT asset in higher education, effective management is essential. This study aims to evaluate the IT governance maturity of Pustipanda using the COBIT 2019 framework and to identify key governance domains that should be prioritized for improvement. The study focuses on the IT governance of Pustipanda Syarif Hidayatullah SIU Jakarta, selected as a sample from the broader population of PTKIN (State Islamic Religious Colleges) in Indonesia. Using the COBIT 2019 framework, the research identifies 22 IT governance domains prioritized for implementation, with six domains categorized as top priority. These findings provide actionable insights for IT governance enhancement, particularly in academic institutions. The methodology presented can serve as a reference for other PTKIN to assess and prioritize IT governance domains according to their specific organizational needs, supporting the development of more secure, efficient, and well-governed IT environments in higher education institutions.
Co-Authors Elvi Fetrina Junaidi Junaidi Nur Aeni Hidayah Rizqi Mustafa Maulana